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Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Senior Manager Talent Acquisition & Workforce Data Administration
This role requires overseeing high-volume time-zone-sensitive hiring operations with special focus on sourcing and screening across regions. The Senior Manager will be responsible for client governance delivery excellence process innovation and driving business impact through a skilled and scalable workforce. Additionally this role is pivotal in driving strategy governance and operational excellence for a multi-country HR data function supporting our global client. This is a highly visible leadership role requiring strong stakeholder engagement transformation focus and experience in scaling workforce data operations.
Responsibilities
Talent Acquisition Leadership:
oDevelop and execute effective recruitment strategies with special focus on sourcing and screening to meet hiring goals across multiple departments and geographies.
oLead large-scale complex hiring initiatives including senior leadership and niche skill roles.
oDrive employer branding initiatives by tracking the success to attract top talent in the competitive market.
oOversee the delivery of job requisition posting candidate scheduling pipeline tracking and offer documentation through ATS tools (e.g. Oracle Taleo Workday SuccessFactors Avature etc).
oSupervise pre-joining activities including documentation compliance validation third-party background checks and onboarding portal readiness.
oDemonstrate hands-on proficiency in Oracle Taleo.
oEnsure adherence to defined service level agreements (SLAs) turn-around-times (TATs) and internal quality metrics.
oConduct random quality checks on candidate records interview scheduling logs and offer documentation.
oHandle exceptions and escalations
Data Governance:
oDefine and enforce global data policies process standards and compliance protocols across all employee lifecycle processes.
oPartner with the client to build a sustainable audit-ready and scalable HR data governance framework.
oAct as an SME for HRIS configurations reporting and analytics.
Management
oLead a cross-functional delivery team including recruitment coordinators sourcing analysts and reporting specialists.
oManage coach and develop a team of analysts and team leads responsible for HR data transactions and administration.
oProvide structured coaching mentoring and performance feedback through regular 1:1s team huddles and development plans.
oManage staffing plans shift rosters and training needs to ensure full coverage across multiple time zones.
oOwn the onboarding and integration of new team members ensuring readiness to meet client-specific standards.
oDrive employee engagement by fostering a high-trust inclusive and performance-oriented work environment.
oLead business continuity planning for seasonal volume spikes and expansion into new hiring geographies or functions
Management:
oAct as the escalation point of contact between the Genpact support team and recruitment leads hiring managers HRBPs and other teams within HR in client retained org.
oConduct strategic review sessions governance calls and quarterly business reviews (QBRs) to drive alignment and performance.
oPartner with client-side process owners to co-create strategy for continuous process improvement and employee experience design.
oAnticipate client needs during volume surges org changes or calendar-based recruitment cycles and proactively adjust operating plans.
oDefine and enforce global data policies process standards and compliance protocols across all employee lifecycle processes.
oPartner with the client to build a sustainable audit-ready and scalable HR data governance framework.
oAct as an SME for HRIS configurations reporting and analytics.
& Process Excellence
oOversee process frameworks ensuring efficiency compliance and scalability.
oChampion continuous improvement initiatives leveraging data analytics automation AI & Agentic AI and best practices.
oImplement cutting-edge recruitment technologies and tools to enhance candidate sourcing and experience.
oMonitor and analyse key metrics to identify trends and drive actionable improvements.
oAct as an SME for HRIS configurations reporting and analytics.
Compliance & Audit Readiness
oEnsure strict adherence to all relevant labour laws corporate policies and audit requirements across processes in scope.
oLead periodic internal reviews documentation audits and risk assessments for in scope processes.
oAddress audit gaps and implement preventive controls across high-risk areas (e.g. delayed background verifications or pre-employment checks data access offer issuance HRIS data quality).
oStrategic Data Governance.
oDefine and enforce global data policies process standards and compliance protocols across all employee lifecycle processes.
oPartner with the client to build a sustainable audit-ready and scalable HR data governance framework.
Qualifications we seek in you!
Minimum Qualifications
MBA in HR or equivalent.
Proven experience in talent acquisition and workforce data administration or a related role with a strong background of >10 years in leadership managing a team of >15 people.
Proven ability to manage teams and large volumes of data transactions and bulk hiring.
Strong process orientation and knowledge of compliance/audit frameworks.
Strong understanding of global recruitment onboarding workforce data administration process (end-to-end employee lifecycle) workflows payroll operations and service delivery.
Expertise in talent acquisition strategy workforce planning employer branding and recruitment technology.
Proficient with ATS (Oracle Taleo) recruitment analytics and talent acquisition technologies.
HCM tool experience Oracle is mandatory.
Experience in ticketing tool like Service Now Zendesk etc is preferrable.
Excellent verbal and written communication skills mandatory.
Drive consistency and compliance across processes.
Willingness to work 5 days from office in client specific shift.
Preferred Qualifications/ Skills
Proven track record in managing large-scale hiring projects.
Certifications in leadership or advanced recruitment practices.
Certifications in data management or project management.
Prior experience managing international clients or matrixed teams supporting global workforce data management global hiring and onboarding preferred.
Strategic thinking and problem-solving capabilities.
Exceptional leadership and stakeholder engagement skills.
Strategic thinker with strong analytical and reporting abilities.
Effective communicator with strong stakeholder engagement skills.
Flexibility to work across global teams and time zones.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.