Business Office & Human Resources Manager
Palo Duro Nursing Home is seeking a dedicated and experienced Business Office & Human Resources Manager. This dual-role position is responsible for overseeing the financial operations of the Long-Term Care facility as well as providing leadership in human resources functions. The ideal candidate will combine strong business office expertise with a people-first approach to employee relations ensuring compliance accuracy and a supportive workplace environment.
Business Office Functions
Manage the day-to-day operations of the business office ensuring accuracy and efficiency in financial and administrative functions.
Coordinate billing for Medicare Medicaid private pay and third-party insurance payers.
Monitor and manage resident accounts including monthly statements collections and payment arrangements.
Maintain accurate census records and collaborate with admissions and clinical teams to ensure billing accuracy.
Process accounts payable and ensure timely payments to vendors.
Administer and reconcile resident trust accounts in accordance with regulatory requirements.
Serve as the primary contact for financial inquiries from residents and their families.
Prepare and submit required reports to corporate office and regulatory agencies.
Train supervise and support business office staff (if applicable).
Participate in audits and assist with survey preparedness related to financial operations.
Protect resident confidentiality and handle all financial data with integrity and discretion.
Human Resources Functions
Coordinate employee recruitment onboarding and orientation processes in partnership with department leaders.
Maintain personnel records and ensure compliance with federal state and facility HR policies.
Assist with payroll processing employee benefits administration and leave management.
Provide support to department heads and employees on HR-related matters including policies performance and employee relations.
Help facilitate training and development initiatives to support staff growth and regulatory compliance.
Monitor time and attendance records; address payroll discrepancies.
Support workplace safety initiatives and maintain compliance with employment regulations.
Foster a positive and inclusive work culture that values teamwork respect and employee engagement.
High school diploma or equivalent required; Associate or Bachelors degree in Accounting Business Administration Human Resources or related field preferred.
Minimum of 2 years of business office or HR experience preferably in a healthcare or long-term care setting.
Knowledge of Medicare Medicaid and third-party insurance billing processes.
Familiarity with HR practices employment law and regulatory compliance.
Proficiency in Microsoft Office Suite and electronic systems (e.g. PointClickCare MatrixCare or HRIS preferred).
Strong organizational communication and interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment.
Understanding of HIPAA financial compliance and employment regulations in healthcare.
This position operates in a professional office environment within a healthcare facility. Regular interaction with residents families and interdisciplinary staff teams is expected. Occasional lifting of files or office supplies may be required.
Equal Opportunity Employer
Required Experience:
IC
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