Business Office Manager (Long Term Care)

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profile Job Location:

Claude, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Business Office & Human Resources Manager
Palo Duro Nursing Home is seeking a dedicated and experienced Business Office & Human Resources Manager. This dual-role position is responsible for overseeing the financial operations of the Long-Term Care facility as well as providing leadership in human resources functions. The ideal candidate will combine strong business office expertise with a people-first approach to employee relations ensuring compliance accuracy and a supportive workplace environment.

Key Responsibilities

Business Office Functions

  • Manage the day-to-day operations of the business office ensuring accuracy and efficiency in financial and administrative functions.

  • Coordinate billing for Medicare Medicaid private pay and third-party insurance payers.

  • Monitor and manage resident accounts including monthly statements collections and payment arrangements.

  • Maintain accurate census records and collaborate with admissions and clinical teams to ensure billing accuracy.

  • Process accounts payable and ensure timely payments to vendors.

  • Administer and reconcile resident trust accounts in accordance with regulatory requirements.

  • Serve as the primary contact for financial inquiries from residents and their families.

  • Prepare and submit required reports to corporate office and regulatory agencies.

  • Train supervise and support business office staff (if applicable).

  • Participate in audits and assist with survey preparedness related to financial operations.

  • Protect resident confidentiality and handle all financial data with integrity and discretion.

Human Resources Functions

  • Coordinate employee recruitment onboarding and orientation processes in partnership with department leaders.

  • Maintain personnel records and ensure compliance with federal state and facility HR policies.

  • Assist with payroll processing employee benefits administration and leave management.

  • Provide support to department heads and employees on HR-related matters including policies performance and employee relations.

  • Help facilitate training and development initiatives to support staff growth and regulatory compliance.

  • Monitor time and attendance records; address payroll discrepancies.

  • Support workplace safety initiatives and maintain compliance with employment regulations.

  • Foster a positive and inclusive work culture that values teamwork respect and employee engagement.

Qualifications

  • High school diploma or equivalent required; Associate or Bachelors degree in Accounting Business Administration Human Resources or related field preferred.

  • Minimum of 2 years of business office or HR experience preferably in a healthcare or long-term care setting.

  • Knowledge of Medicare Medicaid and third-party insurance billing processes.

  • Familiarity with HR practices employment law and regulatory compliance.

  • Proficiency in Microsoft Office Suite and electronic systems (e.g. PointClickCare MatrixCare or HRIS preferred).

  • Strong organizational communication and interpersonal skills.

  • Ability to manage multiple priorities in a fast-paced environment.

  • Understanding of HIPAA financial compliance and employment regulations in healthcare.

Work Environment

This position operates in a professional office environment within a healthcare facility. Regular interaction with residents families and interdisciplinary staff teams is expected. Occasional lifting of files or office supplies may be required.

Equal Opportunity Employer


Required Experience:

IC

Business Office & Human Resources ManagerPalo Duro Nursing Home is seeking a dedicated and experienced Business Office & Human Resources Manager. This dual-role position is responsible for overseeing the financial operations of the Long-Term Care facility as well as providing leadership in human res...
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Key Skills

  • Office Manager Experience
  • Microsoft Office
  • Management Experience
  • QuickBooks
  • Accounting
  • Office Experience
  • Dental Office Experience
  • Payroll
  • Administrative Experience
  • Eaglesoft
  • Human Resources
  • Bookkeeping

About Company

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