Hospitality and Engagement Manager
Hospitality and Engagement Manager
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Salary Not Disclosed
1 Vacancy
Job Description
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APPLY HERE- are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential! Experience working with residential communities is required. You should live nearby and have reliable transportation. This is a full-time role (40 hours/week) with flexibility for evening or weekend events planned. The salary offered is $40000 to $60000 (DOE).
About NFC Amenity Management
We are the nations largest luxury amenity service provider managing 350 of the top residential and hospitality brands across 30 U.S. markets. Our Lifestyle Directors are the heart of each community weaving together experiences operations and connections that make residents proud to call their community home.
The Role
This role combines hospitality operations and leadership to ensure the smooth management of all resident engagement and amenity services including the spa pool fitness center and clubhouse. You will oversee daily operations create meaningful programming manage budgets and lead a team to deliver excellence.
What Youll Do
- Community Leadership: Serve as the primary point of contact for all resident engagement ensuring every interaction builds connection and pride in the community.
- Operational Oversight: Manage the daily operations of the clubhouse spa fitness center and pool to ensure they run smoothly and efficiently.
- Programming & Engagement: Develop and deliver a year-round calendar of programs clubs and events that appeal to diverse residents from wellness and recreation to education and social connection.
- Financial Management: Oversee budgets payments and financial reporting to keep operations efficient and cost-effective.
- Vendor & Partner Relations: Coordinate with local businesses service providers and vendors to deliver high-quality experiences and maintain strong community ties.
- Team Development: Recruit train and supervise on-site staff ensuring high performance and a culture of hospitality and accountability.
- Facility Standards: Maintain a clean safe and welcoming environment across all amenities ensuring compliance with health safety and operational standards.
- Resident Communication: Collaborate with marketing teams to develop newsletters event calendars and digital communications that keep residents informed and engaged.
- Problem-Solving & Service Recovery: Proactively address resident concerns with professionalism ensuring issues are resolved quickly and effectively.
What Makes You a Great Fit
- 1 years of experience in hospitality property management or community engagement.
- Strong leadership and organizational skillsyou thrive in managing people budgets and operations.
- Excellent communicator who can connect with residents partners and team members.
- Creative problem solver with the ability to design engaging programs that appeal to a diverse community.
- Flexible schedule to support occasional evening and weekend events.
Why Join Us
At NFC Amenity Management youll have the opportunity to lead at some of the most exclusive communities in the country. You wont just manage amenitiesyoull shape the lifestyle of an entire community.
These are the qualities and attributes were looking for in this position-
- Front Desk Management
- Hospitality Management
- Outgoing Personality
- Teamwork
- Mentoring
- Detail-Oriented
- Proactive
- Scheduling
- Accuracy
- Training & Teaching Others
- Client Relationship Skills
- Financial Management
APPLY HERE- out our website at and join our Social Networks:
Pay! We frequently interview and hire for multiple properties so location details individual pay rates and specific schedules can be discussed in the interview process. If we dont contact you right away well have your information on file for our next round of interviews so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
Required Experience:
Manager
Employment Type
Full Time
