Manager, Corporate Account Management

Grubhub

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profile Job Location:

New York City, NY - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Why Work For Us

Grubhubpart ofWonderis all about connecting hungry diners with our network of over 375000 merchants nationwide. Innovative technology user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team you become part of a community that works together to innovate solve problems grow work hard and have a ton of fun in the process!

About The Role

The Grubhub Corporate team is looking for a dynamic sales-driven leader to manage and inspire a high-performing team of Client Success Managers supporting both SMB and Enterprise this role youll oversee 612 individual contributors who manage fast-growing businesses with multimillion-dollar meal program budgets. Were seeking a sales-minded manager who thrives at the intersection of relationship building and revenue growth. Youll coach your team on consultative upselling and cross-selling develop playbooks for driving account expansion and partner with clients on strategic initiatives like promotions and service innovation.

The Impact Youll Make

  • Own a revenue goal for your team and drive consistent achievement through strategic planning coaching and accountability.

  • Lead a team of Customer Success Managers focused on retention growth and expansion of existing client accounts.

  • Build scalable account management strategies that balance protecting existing revenue with driving upsell and cross-sell opportunities.

  • Act as an escalation point in client challenges supporting resolution and strengthening long-term partnerships.

  • Partner cross-functionally with Sales Product and Marketing to align priorities influence roadmaps and deliver client-driven growth initiatives.

  • Develop talent: hire coach and retain top performers building a team culture rooted in accountability growth and results.

  • Provide visibility to senior leadership on performance risks and opportunities through regular reporting and business reviews.

What Youll Bring

  • 3 years managing Account Management Customer Success or Sales teams in a high-growth environment.

  • 10 years overall experience in account management customer success or farmer-style sales.

  • Proven track record of hitting and exceeding team revenue targets in retention/expansion roles.

  • Experience hiring and developing talent to thrive in dynamic high-growth settings.

  • Strong Salesforce (or equivalent CRM) expertise in pipeline management and KPI tracking.

  • Executive presence with excellent communication skills for client negotiations team leadership and cross-functional influence.

  • Resilient action-oriented leader who thrives in fast-moving high-growth businesses.

  • Proven ability to shape team culture and lead through growth and change creating an environment where CSMs can thrive and exceed goals.

  • Bachelors degree required

New York:$105000- $132000 (base) $132000 - $165000 (TTC)

Chicago:$96000- $120000 (base) $120000 - $150000 (TTC)

Wonder uses geographic-specific salary structures which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors such as the candidates skills education training credentials and experience.

And Of Course Perks!

  • PTO. Grubhub employees enjoy a generous amount of time to recharge.

  • Health and Wellness. Excellent medical dental and vision benefits 401k employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

  • Free Meals. Our employees get a weekly Grubhub credit to enjoy.

  • Social Impact. At Grubhub we believe in giving back through programs like theGrubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics. If youre applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process please send an email to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

If you are a resident of the State of California and would like a copy of our CA privacy notice please email


Required Experience:

Manager

Why Work For UsGrubhubpart ofWonderis all about connecting hungry diners with our network of over 375000 merchants nationwide. Innovative technology user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When yo...
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Key Skills

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