Lead Consultant Coupa Techno Functional

Ready to build the future with AI
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Inviting applications for the role of Lead Consultant Coupa Techno Functional

In this role you need to support the integration and optimization of the Coupa platform. The consultant will serve as a liaison between technical teams and business stakeholders to ensure the Coupa system is tailored to meet business needs. You will be responsible for leading Coupa deployments managing integrations with ERP and other systems and providing ongoing support for functional configurations and technical enhancements.

Functional Responsibilities:
Requirements Gathering:
oWork with business stakeholders to gather and document functional requirements for procurement invoicing and expense management processes.
oTranslate business requirements into Coupa system configurations ensuring they align with best practices.
System Configuration:
oConfigure Coupa modules such as Procurement Invoicing Expenses and Supplier Management to meet business needs.
oDesign and configure approval workflows user roles and business rules to optimize procurement processes.
Process Optimization:
oReview existing procurement and spend management processes providing recommendations for improvement.
oEnsure alignment with procurement policies compliance requirements and organizational goals.
oProviding Level 2 and Level 3 support and managing escalations as appropriate.
Training & Support:
oDevelop user training materials and conduct workshops for end-users ensuring smooth adoption of Coupa.
oProvide functional support for business users troubleshoot issues and assist with post-implementation support.

Technical Responsibilities:
Integration Management:
oLead the technical integration of Coupa with ERP systems (preferably JD Edwards) and other third-party platforms.
oBuild and maintain data interfaces ensuring accurate data flow between Coupa and external systems (API flat files middleware).
Custom Development:
oDesign and develop custom scripts reports and dashboards within Coupa to meet specific business needs.
oCollaborate with the IT team to manage custom enhancements including scripting and API-based solutions.
System Enhancements & Upgrades:
oWork with Coupas technical support team to manage system upgrades and new feature releases.
oTest and deploy new functionalities ensuring minimal disruption to business operations.
Troubleshooting & Technical Support:
oProvide technical troubleshooting for integration issues data inconsistencies and other platform-related technical problems.
oWork closely with Coupa support and IT teams to resolve technical issues.
Data Management:
oMaintain data synchronization between Coupa and other systems managing error handling and correction processes

Qualifications we seek in you!
Minimum Qualifications / Skills
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
Monitoring: Monitoring/assessing the performance of yourself other individuals or gforganizations to make improvements or take corrective action.
Active Learning: Understanding new informations implications for current and future problem-solving and decision-making.
Active Listening: Giving full attention to what other people are saying taking time to understand the points made asking questions as appropriate and not interrupting at inappropriate times.
Judgment and Decision Making: Considering the costs and benefits of potential actions to choose the most appropriate one.

Preferred Qualifications/ Skills
Coupa certification is a plus.
Experience with SQL and data manipulation tools.
Familiarity with cloud-based systems and financial software.
Experience in a spend management or procurement-related role is a plus.
Proven experience as a Coupa Administrator
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.