U.S. Health and Insurance Benefits Delivery, Vice President

Newark - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

Join our growing Benefits team as a U.S. Health and Insurance Delivery Vice President!

As the U.S. Health and Insurance Benefits Delivery Vice President within our growing Benefits team you will oversee the end-to-end delivery of our health and insurance eligibility and enrollment processes acting as the primary liaison with vendors system owners and cross-functional partners. You will promote continuous improvements in quality controls employee communications and reporting while executing system enhancements for both ongoing and annual enrollment this hands-on role youll supervise a small high-performing team and elevate complex issues to the Executive Director as needed.

Job Responsibilities:

Manage daily vendor relationships SLA tracking and issue resolution.

Configure and test system changes for open and annual enrollment lead User Acceptance Testing.

Coordinate cross-functional tasks with U.S. Benefits Technology Employee Experience and HR teams to

maintain a seamless enrollment journey.

Maintain and strengthen the controls framework own procedure documentation and remediation.

Review and approve participant-facing communications for clarity and compliance.

Develop and run ad hoc queries and standard reports to inform decision-making and support strategic initiatives.

Monitor federal state and local regulatory updates; ensure timely policy and process adjustments.

Lead special projects and process-improvement initiatives under the guidance of the Executive Director.

Coach and develop a team of 3 analysts foster collaboration and operational excellence.

Required Qualifications capabilities and Skills:

Bachelors degree

7 years of hands-on experience in corporate benefits delivery or consulting with a focus on health and

insurance enrollment.

Demonstrated ability to manage projects multi-task and meet tight deadlines in a fast-paced environment.

Strong analytical mindset quality-assurance orientation and problem-solving skills.

Proficient in MS Office suite (Excel PowerPoint Project) and benefits-related technology platforms.

Excellent verbal and written communication with a customer-centric approach.

Deep understanding of benefit plan rules eligibility workflows and vendor management best practices.

Preferred Qualifications capabilities and skills:

Experience in a large enterprise (25000 employees).

Prior experience managing benefits delivery through third-party administrators or vendors.

Familiarity with healthcare regulations (COBRA ACA ERISA) and enrollment systems.

Required Experience:

Exec

DescriptionJoin our growing Benefits team as a U.S. Health and Insurance Delivery Vice President!As the U.S. Health and Insurance Benefits Delivery Vice President within our growing Benefits team you will oversee the end-to-end delivery of our health and insurance eligibility and enrollment processe...