Student Worker Help Desk+ Support Consultant
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Student Worker - Help Desk Support Consultant
Job Classification: Business Operations Student
Department: Information Technology Services
Hiring Manager: Stephanie Sanchez
Contact:
Work Schedule: Minimum of 10 hours per week between 7:30am and 7pm Monday-Friday and 1p and 7pm Saturday and Sunday.
Desired Length of Employment: Fall/Spring Ongoing
Pay Rate: $10/hr
Job Description:
This student position is responsible for providing support to students faculty and staff at HelpDesk in Moody Library. This position is responsible for the following:
- Receive and release computers for service and resolve computer software/connectivity/printing issues.
- Respond to inquiries from faculty staff and students regarding computer hardware software printer and wireless network-related issues.
- Diagnose and resolve technical problems related to computer systems software applications printers and network connectivity.
- Install configure and maintain computer software applications.
- Provide support for applications networks and printers.
- Provide training to faculty staff and students on using technology resources.
- Ensure the security and confidentiality of sensitive information and data.
- Assist with checking in/out technology equipment.
- Complete daily tasks including but not limited to sending emails completing inventory and maintaining equipment.
- Perform business operations duties for assigned area of responsibility
- Provide excellent customer service to clients
- Ability to prioritize and take initiative
- Assist with various projects activities and tasks related to business operations
- Ability to comply with University policies
- Maintain regular and punctual attendance
Employer: Baylor University
Work Location: Moody Library
Work Address: 1312 S 3rd St Waco TX 76706
Required Experience:
Contract
Key Skills
- English
- AXA
- Immigration
- Litigation Attorney
- Big Data
About Company
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