Customer Service Officer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Administration & Clerical 38hrs Grade 2 starting at $66943 super and leave
- Location: Taree
- Temp backfill opportunity for 13 months
- Have an exceptional career where you live!
In this frontline role youll be the first point of contact for landholders community members and industry stakeholders. Youll juggle a variety of tasksfrom answering enquiries and providing accurate information to keeping the office running smoothly supporting colleagues and assisting with local projects and emergency responses. No two days will be the same and your contribution will help ensure our customers receive responsive professional and friendly service.
What youll be doing:
- Delivering quality customer service to internal and external stakeholders.
- Providing information and support across agriculture biosecurity natural resource management and other LLS programs.
- Assisting with service delivery activities and contributing to continuous improvement.
- Supporting local and regional operational plans and projects.
- Participating in emergency management responses when required.
Were looking for someone who:
- Thrives in a busy high-volume environment.
- Is customer-focused approachable and professional.
- Enjoys working collaboratively in a team environment.
- Has strong communication and problem-solving skills.
- Is confident using technology to manage enquiries and information.
Why work with us
At LLS we support landholders and communities across NSW to build sustainable productive and resilient landscapes. Youll be part of a dedicated team that values collaboration integrity and service.
If youre enthusiastic about helping others and want to make a real impact in regional communities wed love to hear from you!
Applying is Easy!
To apply please submit a copy of your CV (approx. 4 pages) and a cover letter (approx. 2 pages) that tells us about your relevant skills and experience and how these make you an ideal candidate for this role.
For further information about the role please contact Siri Boorer Team Leader Customer Service onor via email on
You can also view the Role Description .
What is the process
The process starts with you submitting your application. Once your application has been received you will receive an email confirmation and further correspondence when the role advertisement closes.
You might be asked to attend an interview (either via video over the phone or face to face) or complete a written or other assessment task.
Application Closing Date: 11:55pm Sunday 5 October 2025.
Recruitment Adjustments
If you require adjustments in completing your application interviewing completing any pre- employment testing require information in an alternative format or otherwise participating in the recruitment process please let us know so we can assist. Send an email to or contact the hiring manager listed below for a confidential discussion.
About Us: Together we are DPIRD
The New South Wales Department of Primary Industries and Regional Development (DPIRD) protects supports and develops primary industries and regional economies.
Collectively we support strong and sustainable agriculture forestry fishing and mining industries and regional economies. We actively manage our natural assets: our lands and soils minerals waterways and oceans vegetation and forests.
The department brings together:
- Local Land Services
- NSW Resources
- Agriculture and Biosecurity
- Fisheries and Forestry
- Regional Development and Delivery.
With nearly 5000 employees and 75 per cent of the DPIRD team living and working in regional NSW we are embedded in the regions we serve.
Learn more about the benefits of joining our diverse and talented DPIRD team.
Additional Information
A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next eighteen months.
The successful applicant in this role may be required to undergo a police check health assessment and/or other assessments as required.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
