Lead Platform Engineer Retail

ABOUT THE ROLE:

• The Lead Platform Engineer role is responsible for setting strategic priorities for the maintenance of platforms within the current technology environment. The role involves sharing leading best practices and providing guidance to maintain the overall integrity of the platform including operating systems hardware and software infrastructure that are critical to the companys user populace and application environments. They foster a culture of collaboration with cross-functional teams to ensure that all components of the platform are working efficiently securely and resiliently. The Lead Platform Engineer leverages a strategic mindset offers advice and drives the development and implementation of security policies to ensure high performance and reliability of the companys infrastructure including both cloud and on-premises systems in support of DevOps efforts and general business and IT objectives.
• In this capacity the Lead Platform Engineer plays a pivotal role in enabling teams to concentrate on their distinct business capabilities by systematically addressing cross-functional constraints that often hinder delivery. Rather than shifting responsibilities without support this role fosters a culture of enablementproviding the tools guidance and learning pathways necessary for teams to succeed. By promoting continuous improvement and reducing cognitive load across collaborating teams the Lead Platform Engineer helps cultivate an environment where platform complexity is abstracted developer experience is prioritized and innovation is accelerated through shared understanding and strategic alignment.

WHAT THE ROLE WILL DO:

• Set strategic priorities for platform hardware software and network requirements in alignment with overall organizational goals
• Share best practices for monitoring system performance and lead teams responsible for system performance and troubleshooting of issues
• Leverage advanced techniques and methods for optimizing DevOps tools (such as API Gateway Terraform) to support processes as per organizational needs
• Foster a culture of collaboration among cross-functional teams to ensure new features and services are brought into production
• Leverage a strategic mindset to oversee the execution and maintenance of automated and orchestrated fulfillment mechanisms to optimize delivery of key platform services
• Lead cross-team collaboration and workstreams to ensure smooth operations
• Identify potential security threats mitigate them proactively and set standards for a strict security compliance
• Drive and oversee the development and implementation of security and resiliency policies standards and procedures in line with organizational strategic priorities and latest industry regulations
• Evaluate high-level design documentation share feedback and provide recommendations
• Interpret results and present findings from technical research regarding user requests for new/modified systems or severe problem resolution
• Foster strong relationships with vendors to create mutually beneficial opportunities for the organization

This position is not eligible for sponsorship for work authorization now or in the future including conversion to H1-B visa.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value and such access may be supervised or unsupervised. The
Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys staff employees and business relationships.

Education

• Required
  • Bachelors Degree in Computer Science or a related lieu of a degree at least 9 years of experience in the role of Platform Engineer or related position
• Preferred
  • Azure Solutions Architect Certified Kubernetes Administrator (CKA) or AWS Certified DevOps Engineer preferred

Skills and Experience

• 6-8 years of experience in platform engineering and infrastructure components
• Expertise in automated interaction with physical infrastructure
• Proven track record in managing and maintaining cloud-based environments such as AWS GCP or Azure
• Expertise in monitoring and log management tools such as Nagios Splunk and ELK
• Proven track record in developing and implementing backup and disaster recovery strategies
• Expertise in scripting experience in languages such as Python PowerShell and Bash
• Expertise in Infrastructure as Code (IaC) and configuration management tools such as Ansible Chef and Terraform

Preferred

• Demonstrated success in enabling and guiding teams through complex delivery challenges with a focus on cultivating shared ownership continuous learning and sustainable engineering practices
• Experience leading platform evolution efforts using DevOps and Lean principles with a strong emphasis on improving developer experience and reducing delivery friction across team boundaries
• Deep experience with Kubernetes and the surrounding CNCF ecosystem of tools (e.g. Helm Argo CD Kyverno OpenTelemetry MetalLB) with the ability to evaluate and integrate new capabilities that support scalable declarative and resilient policy-based platform operations

Technical Skills

• Programming Languages
• Cloud Technologies & Platforms
• Continuous Integration and Continuous Deployment (CI/CD)
• DevOps Methodology
• Software Packaging and Deployment Procedures
• Operating Systems
• Network Operations Configuration & Services
• Containerization
• Monitoring and Logging
• Integration Technology