EOI Parking Investigations Officer (4108)
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Job Location:
Yearly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Internal Expression of Interest (EOI)
Applications Close: 11:59 pm 5 October 2025
Group and Team: Economic Development and Parking
Network: Community and Economic Development
Location:Council Centre
Employment status: Permanent Full-time 1.0 FTE
Classification: Municipal Officer Level 2
Agreement: Hobart City Council Enterprise Agreement 2024
Salary range: $74667 to $76669 per annum 13.5% superannuation.
** Two vacancies available.
About the role
The role involves providing assistance to the Compliance Systems and Operations Officer. This includes supporting the prosecution and referral of cases to the Monetary Penalties Enforcement Service handling infringement appeals managing written correspondence and engaging in direct customer interactions.
Role accountabilities include:
- Perform data entry and maintain databases.
- Deliver high-quality customer service and respond to customer queries.
- Assist in developing and implementing enhanced or new processes.
- Coordinate prepare evaluate and manage applications for payment arrangements including debt management.
- Conduct infringement investigations assess the situation and deliver outcomes in accordance with applicable policies procedures and legislation.
Learn more about the role in the position description:Parking Investigations Officer Position Description
About you
The City of Hobart is seeking a dedicated and detail-oriented professional who is committed to delivering high-quality regulatory services and contributing positively to the community. The ideal candidate will demonstrate a strong alignment with the organisations values of people focus and direction accountability teamwork and creativity and innovation.
Qualifications and Experience:
- Possession of a Certificate IV in Local Government (Regulatory Services) or a similar qualification.
- Substantial experience working within a regulatory environment preferably in local government.
- A current driver licence.
- Demonstrated experience in customer service complaint resolution and conflict management.
- Proven ability to interpret and apply legislation policies procedures and legal precedents.
- High proficiency in the use of word processing spreadsheets content management systems and database applications.
How to apply
If you require any further information specific to this role please contact Kent Knibbs Team Leader Parking Investigations on 0or email
All applications must be made in the online portal and you can save your application as you progress through the stages until you submit your final application. If you have any issues with submitting your application please email details of the issue to . Please note that we do not accept applications after the position has closed so if you have issues submitting your application please contact us prior to the closing time.
Before you begin
You will need to read the position description prior to commencing your application as you will be required to address the key duties skills and knowledge for this role in 600 words or less.
Please ensure you have copies of your current resume and relevant qualification/s ready to attach at the end of your application.
To protect privacy and prevent fraud do not upload or email personal documents such as Drivers licences passports or personal tax and superannuation details. Instead:
- You will be required to declare you hold the required documentation/licence and
- If you are the successful candidate in the process you will be required to have the originals sighted by People and Culture before commencing in the new role.
Selection process
Candidates are initially selected for interview based on the details provided in their application.
The City of Hobart assesses all applications based on merit.
Positions are filled based on how well the successful candidate meets the requirements of the position.
Learn more about the selection process on our website.
Required Experience:
Unclear Seniority
Key Skills
- CCTV
- Federal Agencies
- Customer Service
- Clearance
- Facility
- Suspicious Activity
- Property Damage
- Public Safety
- Daily Operations
- Professional Development
- Access Control
- Communication
- General Public
- Procedures
- Powerpoint
