Program Manager, Execution (Design)
Program Manager, Execution (Design)
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Salary Not Disclosed
1 Vacancy
Job Description
Purpose: At Floor & Decor our Pro Education and Installation Services team equips pros with the training certifications and tools they need to grow their businesses and deliver exceptional results for customers. As Program Manager Execution youll be the orchestrator of it allthe hub that keeps education programs vendor trainings and service initiatives running in sync. With hundreds of moving parts and high visibility across the business youll bring order clarity and flawless execution to programs that strengthen professional skills deepen partnerships and elevate the customer experience from inspiration through installation.
Minimum Eligibility Requirements:
4 years of experience in program management event management training coordination or operationsretail construction or professional services background is a plus.
A proven ability to orchestrate multiple moving partscalendars vendors communications logisticswhile keeping everything running smoothly in a fast-paced environment
Being highly organized and detail-focused with strong follow-through on deadlines and deliverables
A problem-solver who can troubleshoot issues quickly and proactively prevent them from recurring
A roll-up-your-sleeves mindsetcomfortable jumping into the details while also keeping the big picture in view
Strong written communication skills to keep stores vendors and internal partners aligned and informed
Experience managing a training calendar from scheduling to registration and attendance tracking
Event logistics expertise from coordinating materials and venues to capturing attendance data and reporting outcomes
Comfort working cross-functionally with vendors stores and internal teams to keep programs on track and successful
Essential Job Functions:
Partnering with industry associations (NTCA NWFA FCEF) and vendors to ensure smooth execution of 150200 annual education events for pros and designers
Coordinating all national training events including scheduling registration logistics materials and post-event feedback collection
Managing vendor-led training sessions to expand product knowledge and build professional skillsets across surfaces tools and materials including supporting the XL slab Meal & Learn series in partnership with Marketing.
Drafting and distributing updates related to Pro Education events Installation Services promotions and vendor trainings through internal channels such as Get Amped and Pro emails
Creating and sending all tactical event communications including invitations reminders confirmations thank-you notes and follow-ups
Responding to field inquiries and serving as an internal resource for program-related information and updates
Providing operational support for Installation Services including escalations and claims coordination
Maintaining and updating Power BI dashboards and internal trackers to monitor program effectiveness and outcomes
Maintain up-to-date knowledge of emerging trends changes and best practices in the payment industry to ensure the company remains compliant and competitive across various payment methods
Assist in other payments related tasks and projects as needed
PHYSICAL/SENSORY REQUIREMENTS
Sedentary Work Ability to exert 10 - 20 pounds of force occasionally and/or negligible amount of force frequently to lift carry push pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
Were An Equal Opportunity Employer
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to race color religion or religious creed sex sex stereotyping pregnancy (which includes pregnancy childbirth breastfeeding and medical conditions related to pregnancy or childbirth) gender gender identity gender expression national origin age mental or physical disability ancestry medical condition marital status military or veteran status citizenship status sexual orientation genetic information or any other status protected by applicable or any other status protected by applicable law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants may request accommodations related to the application process by filling out an online request form at or by emailing . Floor and Decor policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. This policy applies to all areas of employment including recruitment testing screening hiring selection for training promotion transfer demotion layoff discipline termination compensation benefits and all other privileges terms and conditions of employment.
This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Benefits & Rewards
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee Stock Purchase Plan
Referral Bonus Program
Medical Dental Vision Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age race color religion or creed national origin or ancestry sex (including pregnancy) sexual orientation gender gender identity disability veteran status genetic information ethnicity citizenship or any other category protected by law.
This policy applies to all areas of employment including recruitment testing screening hiring selection for training upgrading transfer demotion layoff discipline termination compensation benefits and all other privileges terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Required Experience:
Manager
Employment Type
Full-Time
