Building Security Services Specialist III

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Job Description:

The Iowa State University Department of Public Safety is seeking a highly skilled Building Security Services Specialist III to support and enhance campus security and facility access systems. This position requires advanced computer and business process skills expert knowledge of keying and hardware systems and strong project management abilities. The successful candidate will play a critical role in ensuring campus safety by overseeing keying projects reviewing security-related construction elements and collaborating with campus partners to maintain compliance with university policies and federal security standards.

Key Duties and Responsibilities

• Master the use of multiple software platforms including Simple K (key management) FAMIS/TMA (work order management) Lucernex (project management) and TRAKA (electronic key cabinet management).
• Receive integrate and document customer requests accurately for accountability and audit purposes.
• Demonstrate advanced proficiency in Microsoft Office Suite to support project planning tracking and reporting.
• Apply moderate knowledge of building construction particularly elements related to building security.
• Oversee components of capital projects small projects and self-initiated repairs; lead facility rekeying efforts.
• Serve as project manager for assigned workscoping bidding procuring supplies and formalizing work to be completed.
• Partner with campus units to review project specifications remodel plans and security modifications for compliance and best practices.
• Evaluate audit and implement process or hardware changes using critical analysis aligned with university standards.
• Maintain accurate records for keying systems hardware components access levels and expenditures.
• Manage security-sensitive tasks including access to federally controlled spaces with national security implications.
• Provide expert knowledge of hardware keys and acceptable usage types to guide decision-making.
• Engage professionally with customers contractors vendors and internal stakeholders to resolve project and keying issues.
• Mitigate and resolve high-impact issues exceeding $100000 in scope acting as a first-line managerial contact.
• Interpret ISU policies to determine appropriate actions for complex security and operational scenarios.

About the Department
The Department of Public Safety at Iowa State University is dedicated to providing a safe secure and welcoming environment for the entire campus community. The department works collaboratively with students faculty staff and external partners to deliver comprehensive safety and security services that support the universitys mission of teaching research and outreach. Joining this team means being part of a trusted group of professionals committed to proactive problem-solving operational excellence and safeguarding the universitys people property and resources.

In addition to Iowa State Universitys standard background check candidates are required to successfully complete additional background checks thorough reference checks and pre-employment health evaluation(s) in accordance with the Department of Public Safetys hiring practices.

Example of Duties
Coordinates configures operates and maintains physical and electronic security systems.
Assists with developing customer rates and managing budget.
Oversees and coordinates with staff on access and maintenance for security systems.
Collaborates with vendors and contractors for security support.
Assists in developing policies and procedures related to building access surveillance and security.

Level Guidelines
Senior-level position possessing high-level professional and/or technical skills working independently under minimal supervision to support ISUs mission and department or work unit goals
Applies senior-level professional knowledge and expertise to work requiring greater latitude
Solves moderately complex problems and regularly exercises judgment to determine appropriate action
Regularly exercises judgment to resolve problems and determine appropriate action on a broad set of issue and problems. May provide recommendations regarding problems/issues outside the bounds of defined procedures and practices
Responds to complicated inquiries provides training and provides direction to lower-level staff
May provide supervision for one to two other staff (i.e. leads a small work team)
May lead projects for which well-defined practices and procedures may not exist
Provides guidance to students

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

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Application Instructions:

To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process please email or call or Toll Free: 1-.

Why Choose ISU

Iowa State Employees enjoy comprehensive health and work-life benefits including medical and dental; as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation holiday and sick time and leave plans
Onsite childcare (Ames Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program

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