Front Desk Administrator (Roosevelt)
Front Desk Administrator (Roosevelt)
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Job Description
Join the Dreamclinic Family: Customer Service Superstar Wanted!
Location: Roosevelt Clinic
Status: Full-Time (30 hrs/week)
Schedule:Friday/Saturday/Sunday/Monday Opening Shift
Starting Pay:$21.00/hr commission opportunities
Who We Are
Dreamclinic is more than a wellness clinicwere a community passionate about healing service and helping people live their best lives. We specialize in therapeutic massage and acupuncture and were proud to create a warm and welcoming space for both our clients and team members.
Were currently seeking aFront Desk Administratorwho is enthusiastic organized and service-oriented to join our Roosevelt team.
Were especially excited to meet candidates who are independent and proactive comfortable working with minimal supervision and naturally tuned in to what needs to be done. If youre someone who embraces growth welcomes feedback and thrives in a dynamic environment youll fit right in with our ever-evolving team.
What Youll Do
As a Front Desk Administrator you are the first and last impression of our clinican essential part of delivering an exceptional client experience.
Key Responsibilities:
- Client Experience:Foster a friendly professional environment where clients feel cared for and respectedwhether in person on the phone or via text and email.
- Scheduling & Payments:Book appointments process payments and manage paperwork with accuracy and efficiency.
- Clinic Presentation:Keep our front desk lobby and shared spaces tidy and inviting at all times.
- Team Collaboration:Work closely with fellow administrators across three Dreamclinic locations to ensure seamless daily operations.
On a Typical Day You Will:
- Respond to phone calls emails and texts with prompt thoughtful communication.
- Check clients in and out efficiently ensuring a smooth and positive experience.
- Create invoices and handle payments with care and accuracy.
- Assist clients in booking and rescheduling appointments.
- Explain treatment styles memberships and promotions (training provided).
- Provide basic insurance information (training provided).
- Collaborate with team members via our internal chat system.
- Maintain the cleanliness and presentation of restrooms and shared areas.
- Re-stock supplies to ensure everything runs smoothly.
Why Youll Love Working With Us
- Thorough Training:Well give you all the tools you need to feel confident in your role.
- Wellness Perks: Enjoy discounted massage and acupuncture services (one free per month for full-time; 50% off additional services).
- Commission Opportunities:Earn additional income for each membership or package you sell.
- Purposeful Work:Be part of a mission that helps people reduce pain improve mobility and feel their best every day.
About You
- You bring empathy professionalism and a can-do attitude to every client interaction.
- Youre enthusiastic about holistic wellness and curious to learn more about massage and insurance.
- You enjoy working in a collaborative diverse environment.
- Youre tech-savvy and detail-oriented with strong organizational skills.
- Youre self-motivated quick to notice what needs doing and find satisfaction in staying one step ahead.
- You welcome learning opportunities and appreciate clear kind feedback.
- Youre comfortable with change and see it as a chance to grow.
Bonus Points If You:
Have experience with or a good understanding of Massage Therapy Acupuncture and Insurance.
Value good music and appreciate a vibe that makes people feel at home.
Are already familiar with the Roosevelt neighborhood and community.
Ready to Join Us
If youre excited to blend purpose-driven work with service excellence wed love to connect. Join our Dreamclinic family and start making a meaningful impactone client at a time.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
