Front Desk Agent Part Time
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are on the lookout for a so-positive-its-infectious part-time Front Desk Agent to join us as part of our team at Hyde London City.
Offering a naturally friendly helpful and responsive level of service to all our guests ensuring they are treated as individuals and will want to return.
What youll do
- Create a memorable effortless Hyde experience for our guests making sure they feel special and eager to come back for more.
- Handle any phone calls and guest requests that may arise during the shift.
- Hit the right notes by ensuring were rocking guest billing transactions and reception float.
- Watch over guests and their belongings and report any maintenance issues to the right crew and ensure they get fixed.
- Stay in the loop with other departments and staff to keep things running smoothly and guests happy.
Qualifications :
- Its all about attitude for us someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who youd want to stop and chat to
- Previous hotel (or similar) experience is great but its not a must-have for us - if youre eager to learn we can teach you what you need to know
- If youre familiar with Opera or a similar front desk operating system that would be a big advantage.
- You will be required to work flexible shift patterns which will include weekdays and weekends to support the team as and when required.
- Your humble and open to ideas. We leave our egos at the door and help get it done.
- Youre up for doing things differently and trying (almost) everything once.
- You want to be part of something bigger and have fun along the way.
Additional Information :
Whats in it for you...
- up to 28 days holidays (inclusive of bank holidays) pension and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- Treat yourself with lots of retail & hospitality perks through our partners.
- Enjoy an experience stay at Hyde and a meal for two after your discovery period.
- Goes without saying but well feed you during your shift.
- Extra time off to volunteer with one of our partner charities.
- Cycle to work scheme.
- The chance to make your mark in a fast-growing Brand.
- Learning opportunities to broaden your skillset and development that helps you think make and thrive at work.
- Excellent discounts across the entire Ennismore family of brands.
Hyde is an equal opportunity employer. We endeavor to select place train and promote the best qualified individuals based upon job-related factors such as ability work quality suitability experience and potential.
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Computer Skills
- Upselling
- Medical office experience
- Office Experience
- Computer Literacy
- Front Desk
- Guest Services
- Cash Handling
- Phone Etiquette
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
