Lead product operations and program manager
Lead product operations and program manager
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USD 188100 - 261100
1 Vacancy
Job Description
About this role
Youll sit within the Product org working as the connective tissue across Product Engineering Design (EPD) and GTM (Marketing Sales CS). Youll partner daily with the executive team ensuring alignment clarity and speed.
Your responsibilities
Run the operating system for Product GTM: own all planning decks spreadsheets dashboards and executive comms that ensure our products are understood adopted and successful.
Drive cross-functional rhythm: manage release notes GTM enablement packages training and all comms between EPD and GTM.
Own product planning infrastructure: maintain and evolve our tooling (JIRA Notion dashboards reporting) to drive velocity and transparency.
Improve the release management process by streamlining release note creation coordinating with customer success and beta users for early feedback and meticulously monitoring the quality of customer releases.
Facilitate alignment: ensure roadmaps OKRs and priorities are understood across teams turning ambiguity into clarity.
Roll up your sleeves: draft the slides crunch the numbers and write the comms this is not just orchestration its execution.
Be the force multiplier for the entire product org the person who makes velocity and clarity possible across Product Eng Design Marketing and Sales.
Operate at the center of strategy and execution ensuring the right decisions get made and the right stories get told.
Gain high visibility and influence working directly with the CEO and exec team while owning the processes that shape how the company ships product.
Join a values-driven culture rooted in Connect Challenge and Own.
Is this you
610 years in product operations program management or strategic ops at high-growth SaaS or platform companies.
Demonstrated ability to manage executive stakeholders (CEOs founders) and keep communication effective concise and actionable.
Coordinate and lead cross-functional collaboration with engineering product marketing customer success and customers to ensure a seamless product release lifecycle.
Hands-on expertise in building the decks spreadsheets dashboards and artifacts that make cross-org collaboration work.
Strong analytical and communication skills; equally comfortable in a spreadsheet a planning meeting or presenting to the exec team.
Track record of scaling release cycles cross-functional enablement and stakeholder comms in a complex org.
A no-ego operator mindset: youre just as willing to build a dashboard as you are to shape the planning process that guides the exec team.
Preferred Skills:
Experience with developer platforms APIs or AI/LLM products.
Benefits & perks (US Full-time employees)
Generous PTO plus company holidays
Medical dental and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Home office setup cell phone internet
Wellness stipend for gym massage/chiropractor personal training etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We dont make hiring or employment decisions based on race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other basis protected by applicable local state or federal law. Under the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page you acknowledge and agree to WRITERs Global Candidate Privacy Notice.
Required Experience:
Manager
Employment Type
Full-Time
