Manager Client Servicing
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Manager Client Servicing
Department: Client Success / Account Management
Location: Mumbai (Hybrid)
About ReBid
At ReBid we are redefining the future of marketing with the perfect blend of People Product AI. Founded by serial entrepreneur Rajiv Dingra ReBid is a full-funnel marketing agency that combines creativity strategy data and cutting-edge technology to deliver business growth for global brands.
Our approach unites human intelligence our proprietary product suite and the power of AI-driven insights to deliver measurable impact across acquisition engagement retention and brand building.
If you re passionate about building strong client relationships driving results and being at the forefront of marketing transformation this role is for you.
Role Overview
As Manager Client Servicing you will be the strategic partner for our clients ensuring smooth collaboration between stakeholders and internal teams. You ll own the client relationship end-to-end translating business objectives into full-funnel marketing solutions while leveraging ReBid s AI Product ecosystem to deliver high-impact campaigns.
Key Responsibilities
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Act as the primary point of contact for client accounts building long-term trusted relationships.
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Understand client business goals industry trends and customer needs to deliver tailored full-funnel strategies.
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Partner with strategy creative performance and product teams to design and execute integrated campaigns.
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Ensure timely error-free and on-budget delivery of projects while exceeding client expectations.
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Leverage ReBid s AI-driven tools and dashboards to monitor performance and provide actionable insights.
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Conduct quarterly business reviews and performance presentations for senior client stakeholders.
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Identify upsell and cross-sell opportunities across ReBid s marketing product and AI capabilities.
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Anticipate and resolve issues proactively managing client expectations with transparency.
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Mentor and guide junior team members to build a strong client servicing function.
Skills & Qualifications
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4 7 years of experience in client servicing account management or digital marketing roles (agency experience preferred).
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Proven ability to manage mid-to-large client accounts with multi-channel marketing campaigns.
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Strong understanding of digital marketing media CRM retention and performance marketing.
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Familiarity with AI-driven tools analytics dashboards and martech/adtech platforms is a plus.
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Exceptional communication presentation and stakeholder management skills.
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Strong problem-solving multitasking and leadership abilities.
Why Join ReBid
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Be part of a future-ready agency at the intersection of creativity data and AI.
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Work with global clients across industries and growth stages.
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Collaborate with high-performing teams passionate about marketing innovation.
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Opportunity to shape the future of client success in a People Product AI ecosystem.
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A culture that values agility innovation and transformation.
client accounts,client expectations management,management
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
