Self-service Banking Solutions Director CEE

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Our Company

Through its Social Innovation Business that brings together IT OT(Operational Technology) and products Hitachi contributes to a harmonized society where the environment wellbeing and economic growth are in balance. Hitachi operates globally in four sectors Digital Systems & Services Energy Mobility and Connective Industries and the Strategic SIB Business Unit for new growth businesses. With Lumada at its core Hitachi generates value from integrating data technology and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31 2025) totaled 9783.3 billion yen with 618 consolidated subsidiaries and approximately 280000 employees worldwide. Visit us at.

What youll be doing

This position will be responsible for coordination and development of cash and self-service banking solution business and projects primarily in the area of ATM/CRM (Cash Recycling) in Poland and CEE region.

Key Responsibilities:

• Daily cooperation with Hitachi customers in Poland and CEE collection of requirements and demand

• Single point of contact for customers in Poland and CEE region in area of ATM/CRM

• Coordination of communication between Hitachi Channel Solutions in Japan (product owner) local service (SLA) partners as well as software partner and sales partners

• Preparation of RFP/tender bids in cooperation with HQ and partners

• Preparation of delivery agreements with customers and suppliers/partners

• Coordination of delivery process and maintenance period to ensure customer satisfaction

• Development of ATM/CRM product expansion strategy in Poland and CEE

• Management of operation risk and chain supply in area of ATM/CRM business

• Monitoring of local regulations and requirements related to ATM/CRM products

• Development of processes related to ATM/CRM business in Poland and CEE

• Support for HEU PLs sales and marketing activities in area of ATM/CRM

• Representing HEU PL at marketing events in area of ATM/CRM

• Introduction of new cash management solutions and software from Hitachi Channel Solutions

• Close cooperation with local management sales team delivery team and Group support teams.

What you bring to the team

Were looking for a team player who is motivated by delivering great work and the Hitachi vision. The role will be a mixture of remote-hybrid work with days in the Hitachi Office.

The ideal candidate will possess the following skills and background:

• Perfect written and oral communication skills in English (C1/C2). Other regional languages (e.g. Czech/Slovak/German) would be an additional value

• Minimum 10 years of work experience at ATM market in Poland

• Subject matter expert in area of ATMs technical aspects ATM business and service/maintenance of ATMs

• Higher education

• Negotiation skills

• Proactivity creativity and independence

• Assertiveness

• Skills in time management prioritization of task and ability to do multitask

• Ability to prepare professional documentation

• Fluency in MS Office (Excel Power Point Word Outlook)

Our Values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesnt impact your ability to do the job including race colour religion sex sexual orientation gender identity national origin veteran or disability status. We are proud of Japanese heritage with our values expressed through the Hitachi Spirit:

Wa Harmony Trust Respect

Makoto Sincerity Fairness Honesty Integrity

Kaitakusha-Seishin Pioneering Spirit Challenge

At Hitachi we are committed to fostering innovation driving transformation and achieving sustainable growth. This role will be critical in shaping the future of the region by ensuring the successful execution of our strategic priorities and maintaining alignment with global objectives.