Event Services Specialist

Busch Gardens is a place of thrills fun and positive lasting memories. And thats just what its like to work here! As a key member of our team youll play a major role in bringing happiness and excitement to people from around the world. If youre dedicated dependable and driven to deliver exceptional guest service this is a place for you!

PART-TIME EVENT SERVICE SPECIALIST

What you get to do:

• Provide Entertainment related support to high profile/high volume events including private park buyouts senior leadership meetings new attraction openings film shoots and industry functions.
• Maintain customer satisfaction through interactions onsite related to setup requirements and adjustments required to ensure retention and growth of business through referrals and repeat client events.
• Work closely with Event Services Managers and (as needed) Sales Director to ensure all group needs are being handled pro-actively.
• Provide support for new projects and planning to ensure our capabilities and processes are aligned with expectations of our clients.
• Manage relationships with vendors that we outsource entertainment/décor elements from and stay up to date on pricing changes with vendor services.
• Establish and maintain strong relationships with internal partners such as Entertainment and Security to ensure that those areas provide support for internal entertainment elements and load in procedures for external vendors.
• Attend client planning meetings/sites as needed in order to have a better understanding of the event flow and make recommendations on entertainment elements based on the event profile.
• Perform additional duties as assigned.

What it takes to succeed:

• Able to work flexible hours including early mornings nights and weekends
• Able to handle multiple projects
• Strong presentation organization and time management skills
• Valid state drivers license and be able to obtain a company drivers license
• Excellent written and verbal communication skills
• Able to stand for long periods of time
• Able to lift up to 50 pounds
• 1-3 years event management theme park or hospitality/convention industry related experience preferred
• Experience in using event venue booking systems such as Delphi preferred

The perks of the position: Ambassadors will enjoy a fun fast-paced environment and great teammates as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food merchandise etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
  

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.