Sales Technology & Salesforce Administrator

The Opportunity

At Hitachi Energy were accelerating the transition to a sustainable energy futureand we need innovative minds to help us get there. As our Sales Technology & Salesforce Administrator youll play a pivotal role in empowering our sales teams with the tools data and insights they need to succeed. This is more than a technical roleits a strategic enabler that bridges technology and business outcomes. Role we based in the Raleigh NC area.

Youll be the go-to expert for Salesforce optimization integration and user enablement across our global sales ecosystem. From architecting seamless integrations with SAP and RFQ tools to driving adoption through training and coaching your work will directly influence how we engage with customers manage opportunities and forecast growth. Youll collaborate with cross-functional teams champion data integrity and help shape the future of digital sales operations in the power industry.

If youre passionate about CRM systems thrive in dynamic environments and want to make a real impact in a company that powers the worldthis is your opportunity to shine.

How Youll Make an Impact

• Optimize Salesforce performance usability and scalability.
• Architect integrations with SAP RFQ tools and third-party platforms.
• Manage support tickets and enhancement requests.
• Design and deliver training programs for Salesforce users.
• Enforce data governance standards across CRM records.
• Collaborate with analytics teams to support KPI reporting.
• Generate dashboards and insights using Power BI and Salesforce.
• Promote continuous learning and tool adoption across teams.
• Responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.

Your Background

• Bachelors degree in Business Information Systems or related field.
• Minimum 3 years of experience in Salesforce administration.
• Salesforce Administrator certification required.
• Strong understanding of CRM data CPQ and forecasting.
• Skilled in Salesforce; Power BI or Einstein Analytics is a plus.
• Proficient in Microsoft Word PowerPoint and Excel.
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States. This role does not offer sponsorship currently or in the future.
• Offer does not offer relocation assistance. Must be able to commute to Hitachi Energy facility

More About Us

We pride ourselves on offering a holistic range of competitive benefits to support your financial physical and mental wellbeing and personal development. We want you to truly thrive with us in work and out.

For this role depending on grade and experience we offer the following employee benefits (subject to the respective plan rules):
Health Care: medical (PPO CDHP with HSA HMO) dental and vision.
Financial Wellbeing: Employer sponsored pension - 401(k) Program with generous company match and contribution Life/AD&D Insurance disability insurance.
Family Care: Life and Family (Legal pet auto home identity theft etc.) special needs support and adoption assistance.
Work-Life: Enhanced leave programs (FMLA Military Service Leave Maternal Paternal adoption vacation and holiday).
Employee Engagement and Development: Employee Resource Groups (depending on location) tuition reimbursement program.