Field Engineer
Field Engineer
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Job Description
Field Engineer.
Salary:31500 per annum plus Company Van.
Location:Bristol.
Contract:Permanent 35 hours per week.
Benefits:
- 29 days annual leave PLUS bank holidays with up to 5additional days for continuous service andoption to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity adoption and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Staff discount portal and Blue Light Card eligibility with 15000 national retailers discounts.
Why Action for Children
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that when we work together we can makea huge difference to bring lasting improvements to vulnerable childrens lives.
Join Our Technology Team as an IT Field Engineer!
Are you enthusiastic technically skilled and ready to make a difference We are looking for an IT Field Engineer to join our dynamic Technology team. If you have great technical ability a lateral thinker able to flex and adapt to various situations and want to be part of a successful and energetic team we would love to hear from you!
How youll help to create brighter futures
- Representing a professional front facing service to Action for Children staff across the Bristol area.
- Responsible for attending sites providing technically focused support and solutions.
- Oversee the commissioning and de-commissioning of sites providing technical input and resource.
- Support the Service Desk in providing remote support when not out in the field.
- Maintain professional development through research of recent and relevant developments in Technology.
- Apply continuous improvements to service and processes.
- Provide direction and guidance to less experienced IT staff.
- Develop strong relationships with remote service users and being the Ambassador for the Action for Children IT department.
Lets talk about you
- Exceptional customer service skills with expertise in troubleshooting diagnosing and solving complex computer related problems.
- Familiar with the use of Help Desk/ticketing systems.
- Experience of working in a technical field-based role.
- Strong working knowledge of computer hardware and networks with expertise in troubleshooting hardware and software issues.
- Proficient technical knowledge of MS-Windows operating system Office 365 Azure and Active Directory.
- Experience in the provisioning and troubleshooting of Wi-Fi and basic networking Cat5/6 cabling etc.
- Experience in working in care-setting (desirable but not essential).
- Foundation Qualification in ITIL (or equivalent experience).
- Qualifications and/or experience of other Standards associated with IT best practice such as ISO27001 the Data Protection Act 2018 and GDPR.
- UK Driving Licence is essential for this role.
Please see the Job Description for the full list of accountabilities and requirements.
Contact:email us atquoting reference 11999.
Closing Date:6th October 2025.
Interviews will be weekcommencing13th October 2025.
Please note we are unable to offer visa sponsorship for thisrole.
Diversity equality andinclusion
AtActionforChildrenwerededicatedto building a diverseinclusive and authentic workplace.
Weactivelyencourageapplicationsfrom Black Asian &MinorityEthnic and disabled candidates as they areunder-representedwithinActionforChildren. We want to takedeliberateand purposefulactionto ensure equalopportunityto all groups in society and forActionforChildren.
Want toknow more about Action for Children
Find us onLinkedinFacebookorYouTubeto get to know us better.
See below for further information about working with us:
Action for Children Employee Benefits
Employment Type
Full-Time
