Technical Writer
Technical Writer
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Salary Not Disclosed
1 Vacancy
Job Description
Position: Technical Writer
Duration: 1 years
Location: Carson City NV (HYBRID (Monday and Tuesday onsite & Wednesday thru Friday Offsite.
Note: As part of the interview process candidates are strongly encouraged to share sample work or a portfolio. This can include PowerPoint presentations job aids eLearning courses facilitator or learner guides or other instructional design deliverables.
Yes-Usually one day trip in state-there may be a total of 4 nights over the course of a year-reimbursable.
Job Summary
- The Instructional Designer will join the Voter Registration & Election Management Solution (VREMS) Training Team under the Nevada Secretary of State Elections Division.
- This role focuses on designing developing and delivering engaging training content to support election officials at the state county and city levels as well as temporary election workers and the general public. You will create digital and print learning experiences that make complex election administration processes accessible accurate and easy to follow.
- You will translate federal and state election laws regulations and procedures into clear interactive training resources.
- Deliverables include eLearning modules facilitator and learner guides job aids microlearning handouts PowerPoint presentations video scripts and knowledge base articles.
- This role blends creativity with technical expertise. Youll use Adobe Captivate and Adobe Learning Manager to create eLearning Zendesk to build and organize knowledge base content and Microsoft Office SharePoint and Smartsheets to develop content and manage resources.
- Youll work closely with subject matter experts in the Elections Division and with county and city election offices to ensure materials are consistent user-friendly and scalable across the state.
- This position plays a critical role in supporting the transparency accuracy and efficiency of Nevadas elections through high-quality training and knowledge resources.
- The ideal candidate brings strong instructional design skills attention to detail and the ability to create learning that supports both new and veteran election officials as they navigate the long learning curve of election administration.
Key Responsibilities
- Design develop and maintain engaging training materials in multiple formats (eLearning facilitator/learner guides PowerPoints videos microlearning handouts and job aids).
- Balance speed with quality producing professional polished content by defined deadlines while maintaining accuracy and instructional integrity.
- Collaborate with subject matter experts in the Elections Division and local election offices to ensure training content is accurate relevant and easy to apply.
- Translate complex election processes regulations and laws into clear accessible and engaging learning experiences for diverse audiences.
- Support both in-person and virtual training delivery using Microsoft Teams and other tools.
- Continuously evaluate training effectiveness and recommend improvements based on feedback and results.
- Manage multiple projects and deadlines while maintaining attention to detail and quality.
- Contribute to the ongoing development of Nevadas election training program and help shape new approaches to statewide learning initiatives.
Qualifications Skills & Abilities
(You dont need to meet every single qualification to be considered. If you meet most we encourage you to apply.)
- Strong instructional design skills with experience creating eLearning instructor-led training blended learning programs and certification programs.
- Minimum of 3 5 years of instructional design or related experience preferred (equivalent combinations of training education and experience will be considered).
- Proven ability to design and deliver high-quality content quickly adapting to shifting timelines and priorities.
- Proficiency in instructional design software and learning management systems (e.g. Adobe Captivate Articulate Adobe Learning Manager Cornerstone or similar) and the ability to quickly learn new or related platforms.
- Experience with knowledge base systems and collaboration tools (e.g. Zendesk SharePoint Confluence Smartsheets Microsoft Teams or similar).
- Strong skills in Microsoft Office Suite (Word PowerPoint Excel) or equivalent productivity tools.
- Ability to write clearly and concisely simplifying complex topics into engaging learner-friendly content.
- Strong visual design sense and experience creating polished professional learning materials.
- Knowledge of adult learning principles and best practices in instructional design.
- Comfortable working with both digital and print training deliverables.
- Excellent collaboration and communication skills to partner effectively with subject matter experts election officials and project team members.
- Strong organizational skills with the ability to manage multiple priorities meet deadlines and keep pace in a fast-moving environment.
- Flexibility and creativity in problem-solving with an eye for continuous improvement.
Nice to Have
- Previous experience working in elections government public administration or other compliance-driven environments.
- Instructional design certifications (e.g. ATD CPLP Kirkpatrick etc.).
- Associate or bachelors degree in instructional design training education communications or a related field.
- Experience with video editing graphic design or multimedia production to enhance learning content.
- Familiarity with accessibility standards (e.g. WCAG) and designing for ADA compliance.
- Knowledge of project management tools or methodologies (Agile Kanban Jira MS Project).
- Experience using data or learner feedback to evaluate and improve training effectiveness.
Employment Type
Full-time
