ALIS App Store Program Specialist
ALIS App Store Program Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
JOB DESCRIPTION
The right individual for this position is a self-starter with an entrepreneurial mindset whos excited to help shape the future of our app this role youll work with both our internal teams and outside partners to support app integrations and keep things running smoothly. Youll also create clear easy-to-follow documentation to help train others on processes and tools. To be successful youll need to be extremely comfortable with technical aspects of integrations as well as committed to delivering excellent customer service to your internal customers and external clients and partners. You will enjoy troubleshooting issues and providing updates on progress. This is a great opportunity for someone who likes taking ownership working across teams and building something new that makes a real impact.
JOB ACCOUNTABILITIES
Partner & Client Communication: Be the main point of contact for new inquiries and integration requests. Communicate with charm clarity and professionalismmostly through email and calls.
Scoping & Documentation: Develop business cases create technical and business scopes and document processes for internal and external use.
Integration Management: Work with product and engineering teams to build out integrations using APIs HL7s VPN SFTP CSV and XLS.
Project Coordination: Collaborate with project management to ensure deadlines are met tickets are tracked and partners are updated.
Problem-Solving: Triage urgent issues prioritize requests and troubleshoot solutions.
Training & Enablement: Create documentation and training for internal teams (support product sales engineering).
Marketplace Growth: Collaborate with potential partners scope new integrations and support the long-term strategy of the ALIS App Store.
Qualifications :
JOB REQUIREMENTS
- At least 3 years of integration-related work
- Strong Technical Aptitude: Comfortable with APIs data formats and troubleshooting technical issues.
- Strong Project Management: Skilled in managing multiple projects and meeting deadlines.
- Communication: Exceptional written communication skills and strong professional presence with clients. You are energized by client interaction.
- Customer Service Mindset: Naturally helpful proactive and positive.
- Extreme Extrovert: Outgoing personality thrives in collaborative environments gets energy from working with others.
BONUS
Previous Industry Knowledge/Experience in assisted living or healthcare software is a strong plus but not required. This role could evolve into a leadership position for the right candidate.
Additional Information :
Benefits:
8 Company Holidays ( office will be closed)
1 Floating Holiday
10 days of PTO (Year 1)
Subsidized medical dental and vision insurance
401k Plan Up to 5% Matching
Pre-tax Commuter Benefits
Casual Dress
Referral Bonuses
Employee Assistance Fund
Paid Parental Leave
Paid Jury duty & Bereavement Leave
Length of stay rewards
Company bonus pool
HSA and FSA
Life Insurance policy subsidized by Company
ALIS values and promotes diversity. We are an equal opportunity employer and consider qualified applicants without regard to race color religion sex national origin ancestry age genetic information sexual orientation gender identity marital or family status veteran status medical condition or disability. All candidates are subject to a background check.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
