Customer Account Representative
Customer Account Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are currently seeking a highly motivated and detail-oriented Customer Account Representative to join our team. This position plays a vital role in managing client accounts ensuring client satisfaction and providing solutions that support long-term partnerships. The ideal candidate will be an excellent communicator with a proactive mindset and strong organizational skills.
Responsibilities
Serve as the primary point of contact for assigned client accounts
Manage daily account operations and respond to customer inquiries in a timely and professional manner
Monitor account performance and provide updates or solutions as needed
Maintain accurate client records data and documentation
Collaborate with internal departments to ensure client needs are met
Identify opportunities to enhance client satisfaction and increase account value
Resolve customer issues effectively ensuring a positive client experience
Qualifications :
Qualifications
Bachelors degree in Business Communications or related field (or equivalent experience)
13 years of experience in account management customer service or client relations
Strong communication interpersonal and problem-solving skills
Highly organized with attention to detail and time management
Ability to work independently and in a team environment
Proficient in Microsoft Office Suite and CRM platforms
Additional Information :
Benefits
Competitive annual salary: $57000$62000
Opportunities for professional growth and career development
Supportive collaborative work environment
Comprehensive training and onboarding program
Paid time off and company-recognized holidays
Monday to Friday schedule with consistent hours
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
