Customer Support Assistant
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a dedicated and detail-oriented Customer Support Assistant to join our team. This position plays a vital role in ensuring customers receive timely accurate and professional assistance. The ideal candidate is proactive organized and passionate about providing high-quality support in a fast-paced business environment.
Responsibilities
Respond promptly and professionally to customer inquiries via phone email and in-person
Provide accurate information regarding products services and company policies
Resolve customer issues efficiently and escalate complex matters to the appropriate departments
Maintain detailed and organized records of interactions and follow-up activities
Support internal teams by relaying customer feedback and identifying areas for improvement
Assist with administrative tasks and document processing as needed
Uphold company standards in all communications and customer engagements
Qualifications :
Qualifications
High school diploma or equivalent required; Associates or Bachelors degree preferred
Minimum of 12 years of experience in customer service or administrative support
Strong verbal and written communication skills
Excellent problem-solving and interpersonal abilities
Proficient in Microsoft Office Suite (Word Excel Outlook)
Ability to multitask and stay organized under pressure
Professional demeanor and a customer-first attitude
Additional Information :
Benefits
Competitive salary ($53000 $59000 annually)
Career development and growth opportunities within the company
Supportive team environment with ongoing training
Paid time off and holidays
Health and wellness benefits available
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
