Quality Manager Electronics Manufacturing
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Job Summary
Position: Quality Manager Electronics Manufacturing
Work Location: Mysore
Job Summary:
We are looking for a results-driven and experienced Quality Manager to lead the quality function in an EMS environment with a specific focus on PCBA (Printed Circuit Board Assembly) box build and cable assembly operations. The ideal candidate will manage the Quality Management System (QMS) drive process and product quality improvements lead customer and regulatory compliance efforts and foster a culture of quality throughout the organization.
Key Responsibilities
Quality Management System (QMS)
- Establish implement and maintain a robust QMS aligned with ISO 9001 ISO 13485 or other relevant standards.
- Ensure compliance with IPC standards (IPC-A-610 IPC/WHMA-A-620 etc.).
- Prepare and lead internal customer and third-party audits.
- Maintain accurate quality documentation and ensure audit readiness.
Process Quality PCBA Box Build Cable Assembly
- Oversee in-process and final quality checks across SMT PTH reflow testing (ICT FCT) box build assembly and cable harnessing.
- Implement and monitor quality control plans at each production stage.
- Conduct root cause analysis (RCA) for internal and customer quality issues and lead 8D/CAPA activities.
- Ensure proper usage of tools like FMEA SPC MSA control plans and process audits.
Customer & Supplier Quality
- Act as the primary interface for customer quality concerns audits and quality improvement initiatives.
- Manage RMA NCR and customer complaint resolution processes with structured problem-solving (8D 5 Why etc.).
- Evaluate and monitor supplier quality; conduct supplier audits and drive corrective actions.
Quality Reporting & Metrics
- Track and report on key quality performance indicators:
- First Pass Yield (FPY)
- DPMO / PPM
- RMA rate
- Cost of Poor Quality (COPQ)
- Supplier defect rate
- Present quality data and analysis to management and customers as needed.
Team Leadership & Training
- Lead and mentor a team of quality engineers technicians and inspectors.
- Provide training on quality tools IPC standards workmanship criteria and customer-specific requirements.
- Promote continuous improvement culture across departments.
Qualifications & Skills
Education & Experience
- Bachelors degree in Electronics Mechanical Engineering Quality or a related technical field.
- Minimum 12-15 years of experience in quality leadership roles in EMS/contract manufacturing.
- Hands-on knowledge of PCBA cable harnessing and box build quality control.
- Familiarity with IPC-A-610 IPC/WHMA-A-620 J-STD-001.
- Experience with quality standards like ISO 9001 ISO 13485 IATF 16949 or AS9100 is a plus.
Tools & Skills
- Skilled in problem-solving tools: 8D 5 Why FMEA Fishbone Pareto etc.
- Knowledge of Lean Six Sigma methodologies (Green/Black Belt preferred).
- Excellent communication and team leadership skills.
- Proficiency in MS Office ERP/MES systems and quality software tools.
Key Performance Indicators (KPIs)
- First Pass Yield (FPY)
- Defect Per Million Opportunities (DPMO)
- RMA/Customer Complaints per Month
- Audit NCs and Closure Time
- COPQ (Cost of Poor Quality)
- Supplier Quality (PPM On-Time Quality)
Key Skills
- Lean Manufacturing
- Six Sigma
- Continuous Improvement
- ISO 9001
- Lean Six Sigma
- Management Experience
- Manufacturing & Controls
- 5S
- Manufacturing Management
- Kaizen
- Chemistry
- Manufacturing
