Executive Housekeeping Manager

About the Role:

We are currently seeking an experienced Executive Housekeeping Manager to join our team at Sudima Christchurch City. An 86 room 5-star hotel in Christchurch Central this role you will be responsible for overseeing the housekeeping operations to ensure cleanliness and guest satisfaction are maintained at the highest standards. You will lead a team of housekeeping staff develop and implement cleaning schedules and procedures and work closely with other departments to ensure effective communication and collaboration. This role could be for you if you are looking for your next step in Housekeeping Management and aspire to lead a hard working team.

This is a full time position a minimum of 40 hours per week. The salary for this role is $70000-$75000 depending on experience.

Key Responsibilities:

• A hands on approach to managing and supervising the daily operations of the housekeeping department
• Financial management experience in developing and managing yearly department budget
• Analyse monthly wage costs productivity and operating costs results whilst maintaining efficiencies
• Develop and implement training and development plans for your team including succession planning
• Regular performance discussions with team members check in chats and monthly staff meetings to motivate and inspire team members
• Train motivate and lead a team of housekeeping staff
• Organise team building activities for your team
• Ensure all guest rooms and public areas are clean well-maintained and hygienic
• Develop and implement cleaning schedules standard operating procedures and quality standards
• Monitor inventory levels and order cleaning supplies as needed
• Address and resolve guest complaints or concerns related to housekeeping
• Conduct inspections to ensure compliance with health safety and cleanliness regulations
• Active involvement in on site auditing alongside the Hotel Manager
• Daily weekly monthly task schedules to be monitored and adhered to
• Collaborate with other departments to ensure the highest level of guest satisfaction
• Work alongside the maintenance department to develop and maintain a preventative maintenance plan
• Build strong relationships within the hotel and with external suppliers
• Follow all workplace health and safety policies including safe work practices and correct manual handling procedures
• Report all hazards incidents and near misses promptly

Requirements:

• NZQF Diploma (ANZSCO Skill Level 2) or at least 3 years of experience
• 3 years of experience in a similar management role in a 4.5/5 star environment
• Proven leadership and team management skills
• Excellent attention to detail and organizational skills
• Strong knowledge of housekeeping operations and procedures
• Effective communication and interpersonal skills
• Ability to work well under pressure and meet deadlines
• Flexible availability including weekends and public holidays
• Knowledge of health and safety regulations
• Proficiency in using storing and managing cleaning chemicals and equipment
• Proven experience using payroll purchasing and HMS software (Shiji preferred)
• Profiency with Microsoft Office suite. Intermediate use of Microsoft Outlook and Excel required.

He kura te tangata - We are all valued

As an employer of choice we offer great employee benefits like life insurance outstanding health and wellbeing programmes and discounts on hotels restaurants bars and spas across our network - not just for you but in some cases your friends and family too!

• Free onsite car parking and a meal is provided on shift
• Uniform supplied
• Excellent reward & recognition events
• Long service and anniversary program
• Staff Friends and Family rates within our network
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own digital learning Academy
• Mentoring Programme
  

Who We Are - Ko Wai Mātou

Here at Sudima Hotels we have one passion you! We care we do the right thing and we work together. As a Sudima team member you will demonstrate these values with your day-to-day actions however great or small.

We believe We Are all Valued - He Kura te Tangata and our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga hospitality is at the heart of all that we do. As HRDs Five Star Employer of Choice Award inand in 2024 our people love coming to work every day and we think you will too!

Hind Management the management company behind Sudima Hotels builds operates and manages our award-winning hotels restaurants bars and spa businesses. As industry leaders in social and environmental responsibility they operate on a sustainable business model that takes the well-being of our people and planet seriously.

Above all were looking for positive people. Working with us not only means getting unlimited opportunities to develop yourself and your career but being part of a community and company culture thats passionate about putting people first.

Nau mai haere mai tauti mai!

Hind Management is committed to accessibility. Should you require assistance or support and are unable to apply online due to an access need contact our office (64) or email our Talent Acquisition Team We will aim to respond within 48 hours Monday to Friday 9am - 5pm.

At Hind Management we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds including disabled and neurodivergent candidates. Our hiring process is fully accessible and designed to ensure equity for everyone. Please let us know how we can support you in presenting your best self.

E manawanui ana tātou - We care

Ka mahi tahi tātou - We work together

Ka whai tātou i te tika - We do the right thing

He kura te tangata - We are all valued

Required Experience:

Manager