Community Homelessness Services Manager
Community Homelessness Services Manager
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$ 164730 - 202265
1 Vacancy
Job Description
The Position
The City of Oakland is an equal opportunity employer that values workforce diversity inclusion and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the citys historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture community and individualism of employees.
Why join the City of Oakland Human Services Department
The City of Oaklands Human Services Department is dedicated to making our city a place that works for all. We offer cost-free programs and provide public resources to the community ensuring that all residents can access what they need to be safe healthy and realize their full potential.
As part of this mission the Community Homelessness Services Division focuses on reducing and preventing homelessness while ensuring access to safe and supportive services. The division partners with community organizations government agencies and residents to implement innovative programs manage federally and state-funded initiatives and provide direct support to individuals and families experiencing homelessness.
In this role you will support key initiatives including expanding emergency and permanent supportive housing programs enhancing community engagement improving program efficiency and accountability and incorporating input from people with lived experience. This position offers the opportunity to make a meaningful impact on the lives of vulnerable residents while advancing the Citys goal of ending homelessness.
This executive management role is based in the Bay Area/Oakland California and candidates should reside within commuting distance. The position offers a hybrid work arrangement with two days available to work remotely and three days on-site presence for leadership collaboration and organizational engagement.
We recognize the importance of balance at the executive level and support open communication regarding accommodations for professional responsibilities and personal commitments.We are looking for someone who is:
Independent. This position is a part of the HSD executive team and will require a level of independence managing the Community Homeless Services Division.
Responsible. It is imperative to honor commitments particularly to community partners and individuals receiving services from the Community Homeless Services Division.
Empathetic. Being able to put oneself in someone elses shoes understand their circumstances and amplify others is crucial in todays workplace as a manager particularly when managing staff who provide direct services to vulnerable populations.
Adaptable. Adaptable individuals should be able to swiftly adjust to changing circumstances and priorities such as revised project timelines or new community needs.
Resilient. An individual that can recover from setbacks and stress. They maintain a positive attitude and efficiency even when facing adverse situations.
Courageous. Able to tackle difficult projects head-on and are not deterred by challenges that may arise with funding or resourcing issues as it relates to programming and the houseless population.
Time management.Public service work can have conflicting priorities which will require effective time management and ability to reprioritize priorities.
What you will typically be responsible for:
Strategic Planning & Policy Development. Developing goals objectives policies procedures and work standards for homelessness services.
Program Oversight & Evaluation.Directing implementing and evaluating homelessness-related programs such as rapid rehousing emergency shelters and transitional housing.
Budget & Financial Management.Preparing and overseeing division budgets monitoring expenditures and managing federal state and local funding allocations.
Contract & Grant Administration.Negotiating reviewing and administering contracts agreements and payment requests tied to housing and homelessness services.
Staff Leadership & Development. Overseeing staff hiring supervision performance evaluation and training to ensure effective program delivery.
Interdepartmental & Interagency Collaboration. Coordinating with City departments county agencies nonprofit partners and community stakeholders.
Community & Stakeholder Engagement. Representing the City at public meetings engaging with community groups and providing reports to advisory boards tasks forces and City Council.
Policy Monitoring & Advocacy.Tracking developments in homelessness and housing policy assessing impacts and recommending or implementing program and policy improvements.
Read the complete job description by clicking below:
Manager Human Services*Click on the link below to see a video on what its like to work for the City of Oakland!
Working for the City of OaklandA few reasons you might love this job:
You will provide a direct impact through the services you deliver.
You will ensure that the organizations vision and mission are fully executed.
You will lead others by setting a strong and positive example.
You will actively collaborate and build meaningful connections with people.
You will advocate and uphold the principles of accessibility
A few challenges you might face in this job:Meeting growing community needs remains a constant challenge due to limited resources.
Shaping public perception and securing consistent advocacy can be difficult in a rapidly changing environment.
Retaining staff and preventing burnout is an ongoing struggle in high-demand emotionally taxing roles.
Competencies Required:Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment.
Adaptability: Responding positively to change and modifying behavior as the situation requires.
Allocating Resources: Prioritizing the use of fiscal and material resources to maximize organizational effectiveness.
Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data.
Building & Maintaining Relationships:Establishing rapport and maintaining mutually productive relationships.
Design Sense:Creating work products that are functional intuitive and aesthetically pleasing.Establishing Credibility: Doing what one commits to doing and respecting the confidentiality of information and concerns shared by others.
Industry Monitoring: Grasping the external political economic competitive and social factors affecting the industry.
Informing: Proactively obtaining and sharing information.
Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations.
Leadership: Guiding and encouraging others to accomplish a common goal.
Leading Cross-Functional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions functions or teams.
Oral Communication: Engaging effectively in dialogue.
Presentation Skill: Formally delivering information to groups.
Professional Impact: Presenting self as a positive representative of the organization.
Minimum Requirements for Application
The following qualifications are guidelines as the appointing authority has broad discretion in filling positions in this classification.
Education:
Bachelors degree from an accredited college or university in public or business administration human services health services sociology psychology or closely related field. Masters degree in a related field is desirable.
Experience:
Five (5) years of responsible supervisory or managerial experience in human services program administration.Desirable Qualifications:
Expertise in designing and implementing innovative homelessness reduction programs.
In-depth knowledge of federal state and local funding mechanism for housing initiatives.
Advanced project management and contract administration skills.
Strong leadership in supervising diverse teams and fostering professional development.
Strategic planning and policy development for community services.
Effective stakeholder engagement including people with lived experience and community partners.
Proficiency with technology and data systems for program evaluation and reporting.
License or Certificate / Other Requirements:Individuals who are appointed to this position will be required to maintain a valid California Drivers License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties.
Supplemental Information
This is an at-will position exempt from the provisions of the City of Oakland Civil Service Rules per Charter Section 902.
Applications received will beforwardedto the hiring department for further consideration.
Meeting the minimum qualification requirements may not result in further consideration only the most qualified candidates will be considered for this role.
Whatsin it for you
Work/Life Balance:37.5-hourwork weeks
15 paid holidays
Vacation:2 weeks per year minimum with the ability toaccruemore depending on public sector years of service
Retirement:CalPERS (California Public Employees Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does notparticipatein Social Security
Health:The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem Blue Shield United Health Care and other HMO and PPOplans
Dental:Delta Dental full premium for employees and eligible dependents
Vision:VSP full premium for employees and eligible dependents
Sick leave:Employeesaccrue12 days peryear
Deferred Compensation:457(b) pre-tax plan and an after-tax ROTH 401(k) plan
Other benefits include a Flexible Spending Account Wellness Program Employee Assistance Program Tuition Reimbursement Life Insurance up to $200k & Employee Training.
Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found at: Working for Oakland
*Please Note: Salary is negotiable within the defined range depending on qualifications. Furthermore benefits described herein do not represent a contract and may be changed without notice.Applicantsare required tosubmitcriminal history information upon request after receiving a conditional offer of employment. If the requested information is notfinishedin a timely manner applicants will not qualify for further consideration and will be removed from the eligible list.
Disaster Service Workers
All employees are designated Disaster Service Workers through state and local law. Employeesare required tocomplete all Disaster Service Worker-related training as assigned and to return to work as orderedin the event ofan emergency.
How to Apply
Apply prior to the closing time of the job announcement and allow at least two to three hours tosubmityour application if you are a new user of the system.APPLICATIONS ARE ACCEPTED ONLINE ONLY.You may apply and view current openings by visiting our employment opportunities webpage at:
Our online application system is provided byGovernmentJobs. If you have problems while applying online please contactGovernmentJobsLive Applicant Support at between 6:00 AM and 5:00 PM Pacific Time Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at for information; however we are unable to provide technical support for the online application system.
For recruitment-specific questions pleasecontact Phyllis Turner at .
Required Experience:
Manager
Employment Type
Full-Time
