Customer Security Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a Customer Security Manager you will play a crucial role in ensuring the security of Nokias customers and supporting their security evolution. You will be responsible for ensuring Nokia meets customer security contract requirements and complies with relevant standards and local governmental regulations. Your primary focus will be aligning rapidly evolving customer needs with Nokias security practices while proactively driving internal changes to meet future security demands. You will work closely with a network of security professionals across Nokia collaborating with internal experts and customer-facing teams to address customer security needs effectively.
Responsibilities
- Engage with customer as single point of contact from Nokia towards defined customers in all security and data privacy topics.
- Engage with customer on their overall security roadmap cyber security initiatives and priorities
- Assist customer with their compliance to local regulatory requirements applicable to them
- Translate and communicate customer priorities and requirements to BGs
- Negotiate security clauses in supply-contracts and statements of work (SoW) for services projects with customers.
- Accountability of all contractual security matters towards your scope of customers.
- Perform gap and impact analysis for regulatory and contractual requirements for compliance with security and privacy requirements
- Security feedback and escalation on meeting the commitments made.
- Supporting role with regards to customer security solution and requirements from pre-sales to delivery and CARE phase.
- Coordinate (a) reporting of high-profile vulnerabilities to customers (b) assessment of customer provided security/pen test results with R&D and (c) negotiation of vulnerability severity dispositions and mitigation plans with customers
- Support with security incidents
- Become proficient with local regulations and interface with local regulatory bodies
- Role may grow from Singtel to other customers in Singapore and Asia Pacific
Qualifications
You have:
- At least 10 years experience in R&D Delivery or Presales related roles with at least 5 years focused on cyber security
- Bachelors degree in computer science telecom or engineering or equivalent experience
- Familiarity with security standards (e.g. 3GPP ISO 27001 NIST CMMC) and security frameworks (e.g. NESAS)
- Proficient in vulnerability management vulnerability scanning tools (e.g. Anchore Qualys and Tenable) and CVSS framework
- Working knowledge of customer remote access and customer data security and privacy solutions
- Experience in translating security needs to business/ solution requirements and management of those requirements
- Must be able to present security related responses to customers
- Ability to collaborate across Business Group/Unit boundaries
- Singapore citizenship and willingness to get CAT1 Security Clearance approval
It would be nice if you also had:
- Security certification (e.g. CISM CISSP CRISC CISA CCSP) is a plus
- Familiarity with DevOps know-how building and deploying infrastructure with cloud deployment build and test automation technologies like ansible docker jenkins etc.
- Working knowledge of deploying telco cloud security solutions including 5G deployment and challenges related to access control and data privacy
- Project management certification (e.g. PMI)
Required Experience:
Manager
Key Skills
- Crisis Management
- IDS
- FedRAMP
- ICD Coding
- Military Experience
- PCI
- Business Management
- Conflict Management
- NIST Standards
- Security
- Information Security
- Encryption
About Company
Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more pro ... View more
