Private Client Specialist Aventura

WHY JOIN ALO

Mindful movement. Its at the core of why we do what we do at ALOits our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat making their lives and their communities better. Thats the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Role: Private Client Specialist

OVERVIEW
The Client Specialist is the face of ALOs premium handbag collections delivering an elevated client experience that reflects ALOs wellness and lifestyle ethos. This role combines deep product knowledge luxury service and relationship-driven selling to create a high-touch immersive shopping environment. More than a sales role the Luxury Handbag Specialist builds long-term client relationships converts walk-in traffic into loyal ambassadors and represents ALOs luxury promise with expertise and passion.

SALES & CLIENT EXPERIENCE

• Create energy excitement and desire around ALOs handbags and premium collections converting walk-in traffic into loyal clients.
• Deliver personalized service tailored to each clients lifestyle and preferences consistently exceeding expectations.
• Achieve individual and team sales objectives by driving storytelling product education expert knowledge of luxury handbag collection materials and confident styling recommendations.
• Advise clients across ALOs full lifestyle assortmenthandbags apparel and accessoriesto complete the luxury styling experience.
• Represent ALOs heritage of mindful movement and wellness through elevated service and presence.

CLIENTELING & RELATIONSHIP BUILDING

• Build and maintain a loyal client base by leveraging ALOs clienteling tools through thoughtful outreach consistent follow-up and personalized appointmentsdeepening relationships driving sales growth and maximizing lifetime customer value.
• Schedule and host private styling sessions special experiences and curated client events.
• Track client preferences and purchase history to anticipate future needs and recommend products proactively.
• Provide aftercare support by assisting with handbag care repairs or service needs ensuring a seamless luxury experience post-purchase.

VISUAL & BRAND PRESENTATION

• Uphold luxury visual merchandising standards including handbag wall zoning and seasonal styling guides.
• Represent ALOs studio-to-street ethos by wearing and showcasing ALOs wardrobe demonstrating the brands luxury wellness performance and fashion perspective.
• Ensure product displays are pristine inspiring and aligned with ALOs luxury positioning.

OPERATIONAL EXCELLENCE

• Support backend operations including inventory management BISSO optimization and stock replenishment.
• Protect operational efficiency by following ALOs operational standards and contributing to a safe organized and professional environment.

TEAM COLLABORATION

• Act as a role model for luxury service and selling behaviors inspiring peers with ALOs luxury approach.
• Partner with Store Experience Education and Visual teams to continuously elevate the in-store journey.
• Share expertise with teammates supporting collective goals and contributing to a culture of inclusion and connection.

QUALIFICATIONS

• 3 years of luxury retail or specialty sales experience with proven clienteling success.
• Strong knowledge of fashion and luxury styling with ability to inspire clients and complete looks.
• Foreign language skills preferred but not required to support international clientele.
• Exceptional interpersonal and communication skills both verbal and written.
• Service-minded collaborative and energized by building meaningful client relationships.
• Agile and adaptable in a dynamic client-focused environment.
• Ability to lift push carry or otherwise move up to 25 pounds.
• Ability to stand and move for an entire shift.

SCHEDULE
To build a balanced schedule that supports the needs of the business and our teams we expect all full-time employees to be available for opening closing and weekend shifts. All employees without exception are expected to be able to work during the companys Blackout period from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

EQUAL EMPLOYMENT OPPORTUNITY
As an Equal Opportunity Employer Alo Yoga does not discriminate against applicants or employees because of race color creed religion sex national origin veteran status disability age citizenship marital or domestic/civil partnership status sexual orientation gender identity or expression or because of any other status or condition protected by applicable federal state or local law.

JUST SOME OF THE PERKS

• Generous employee discount for BellaCanvas ALO and free membership to ALO Wellness Club with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical dental and vision plan options and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

COMPENSATION
The Companys Luxury Handbag Specialist base pay ranges from $27.00 $32.00/hr. Please also note Luxury Handbag Specialists are eligible to participate in the Companys Monthly Store Incentive bonus program which may result in bringing the total compensation to a higher range. Further the range listed is just one component of the Companys total rewards package for retail employees. Other rewards may include: clothing allowance employee discount 401K competitive medical dental and vision plans commuter benefits Mental Health and ALO Wellness Club.

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