Relationship Manager HNIUHNI Sales ( HNI Sales Desk )

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profile Job Location:

Mumbai - India

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Designation: Relationship Manager HNI/UHNI Sales ( HNI Sales Desk )

( Minimum 4-5 years of experience in client-facing roles with a strong focus on HNI and Ultra HNI client acquisition.)

The role involves:
The primary responsibility of this role is to acquire PCG (Private Client Group) / HNI (High Net-worth Individual) clients and ensure a smooth transition to the dealing team. Additionally the role involves actively managing the HNI desk ensuring client satisfaction retention and growth of the HNI portfolio.

Location : Mumbai - Andheri

Key Result Areas (KRAs) & Responsibilities:
HNI / PCG Business Development

  • Leverage existing networks market databases references events and cold outreach to identify and target potential HNI / PCG clients. Stay informed about market movements and lifestyle shifts to spot opportunities for client engagement.
  • Create structured acquisition plans to penetrate the HNI / PCG segment in the region. Customize your approach for each prospect based on profile analysis risk appetite and investment behavior.
  • Conduct in-depth meetings and financial discussions to understand the prospective client’s investment goals risk tolerance income structure and liquidity needs. Build a strong rapport to earn their trust and confidence.
  • Advise the clients on their margin’s limits on mark to market losses brokerages margins available etc.
  • To strictly adhere to all risk & surveillance and Deal desk processes.
  • To encourage & facilitate clients to migrate from offline to online trading by providing training and comfort.
  • To encourage clients to download mobile app/browser transact access reports and information pertaining to their account on the internet.
  • To ensure documentation formalities like KYC profiling of new clients with all the necessary details.

To follow the Deal Desk Process – Branch Compliance

  • To participate in daily research calls and keep all customers updated with In-house research recommendations only.
  • To caution the clients against positional losses as per research and risk recommendations and minimize losses to customers.
  • To maintain a symbiotic relationship with all the internal stakeholders such as RMS Surveillance funds and Ops teams for resolution of all trade and funds related.

Customer Management

  • To ensure all new clients start trading within 7 days of account opening.
  • To ensure that all efforts are taken to introduce the customer to the online mode of trading by way of demos and first login hand holding.
  • To ensure all customers keen to deal offline are introduced to the RM in the PCG vertical.
  • To ensure end-to end seamless and single point service to the customers to win and maintain his trust
  • To ensuring specific number of clients (as pre-defined by H.O) are active on daily basis
  • To constantly follow up with inactive / dormant clients build confidence and get them to trade.
Cross Sell of ABC Products
  • To ensure participation in training and processes for other ABC products offered.
  • To understand the financial needs of customers and generate leads
  • To use other ABC products and services to activate inactive customers.

Customer Relationship

  • Responsible for new client acquisition building new relationships and increasing depth in existing relationships with High- net-worth clients.
  • Generating leads Selling/ advising third party products like Health Insurance SIPs Life Insurance Mutual funds.

Mandatory

  • Exclude candidates from retail broking or branch banking roles
  • Must have stability throughout their career with no frequent job changes and no gaps.
  • Interested in Client Acquisition (Sales).
  • Age should be below 40 years.
  • Educational Qualification: Undergraduate / Graduate.
  • The candidate should be from the broking industry (Kotak securities SMC JM Financial IIFL wealth/ PCG etc)

Skills

Relationship Manager, HNI Sales Desk , HNI/UHNI Sales , HNI client acquisition

Designation: Relationship Manager HNI/UHNI Sales ( HNI Sales Desk ) ( Minimum 4-5 years of experience in client-facing roles with a strong focus on HNI and Ultra HNI client acquisition.) The role involves: The primary responsibility of this role is to acquire PCG (Private Client Group) / H...
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