Research Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Research Manager
At the Irish Family History Centre (IFHC) part of EPIC The Irish Emigration Museum we help people around the world discover their Irish roots and family stories. Were now looking for a Research Manager to lead our team of genealogists deliver world-class research services and act as the professional and public face of IFHC.
This is a role for someone withdeep expertise in genealogy proven leadership skills and the ability to combine meticulous research with outstanding client service.
You will be leading our....
Research Process & Client Engagement
- Assess client enquiries prepare tailored proposals and manage delivery from start to finish
- Apply advanced skills in traditional and genetic genealogy (autosomal DNA mtDNA Y-DNA)
- Ensure all work complies with ethical legal and data protection standards
- Maintain accurate client records and oversee project tracking systems
- Review and quality-check all reports before deliver
Team & Workflow Management
- Allocate projects based on staff expertise and client needs
- Balance workloads monitor performance metrics and ensure deadlines are met
- Coordinate with the Centre Manager on scheduling subscriptions and research tools
- Respond to client feedback and drive continuous improvement
Staff Training & Supervision
- Provide coaching mentoring and professional development for the research team
- Support capacity planning and guide staff through changes or reassignment
- Foster best practice and knowledge-sharing across the team
VIP & Public Engagement
- Deliver tailored research presentations to VIPs and special groups
- Represent IFHC/EPIC at events talks courses and public programmes
- Act as a genealogy spokesperson in media appearances (TV radio podcasts)
- Contribute to training and educational activities
Product & Service Development
- Help shape and refine genealogy services and packages
- Collaborate with Sales and Operations on bespoke or high-value offerings
You will bring essential skills and experience including...
- Strong knowledge of Irish history and heritage in a genealogical context
- Extensive experience in genealogical research including traditional and genetic genealogy (autosomal DNA mtDNA and Y-DNA).
- Proven ability to manage complex research projects to a high standard
- Leadership and people-management experience with a mentoring approach
- Excellent written verbal and presentation skills
- Ability to manage workflow allocate projects and meet competing deadlines
- Proficiency with genealogy databases (Ancestry Findmypast RootsIreland) and openness to new technologies
- Familiarity with ethical legal and data protection issues in research
- Experience representing an organisation publicly (talks training media)
- High level of discretion and sensitivity when handling client information
You might also have...
- Recognised qualifications in History and/or Genealogy
- Experience in contributing to product or service development in a research or heritage context
- Familiarity with commercial metrics (e.g. revenue client satisfaction turnaround times)
- Strong stakeholder management skills and the ability to collaborate across departments
Apply for the job:
Ifyoure passionate about family history and genealogy ready to lead a skilled team and excited to help people worldwide uncover their roots wed lve to hear form you! Along with your CV please include a short cover letter outlining your interest and suitability for this exciting role.
Even if you dont tick every box in the description wed still love to hear from you. If this role excites you and you feel you could be a great fit get in touch. For a confidential conversation about the position please contact Aileesh Carew CEO () or Catherine Smith McKiernan Director of People and Culture ()
Closing date for applications is Wednesday 15th October 2025
At The Irish Family History Centre at EPIC The Irish Emigration Museum we are proud to be an equal opportunity employer and welcome applications from individuals of all backgrounds regardless of race ethnicity gender sexual orientation age religion disability or any other protected characteristic. We strive to create an environment that embraces and celebrates the differences among our employees promoting a culture of fairness equality and mutual respect.
Required Experience:
Manager
Key Skills
- Quantitative Research
- Spss
- Clinical Research
- Data Collection
- Clinical Trials
- Research Experience
- Statistical Software
- Survey Design
- Qualitative Research
- Market Research
- Research & Development
- Project Coordination
