Sales Process Administrator

About the role:

Samsara is seeking a Sales Process Administrator to help manage and execute pre-sales and post-sales activities that support our global sales teams. This role requires someone with strong attention to detail the ability to follow structured workflows and a commitment to operational accuracy and efficiency.

This is a remote position open to candidates based in Mexico. Relocation assistance will not be provided for this role.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores reduce emissions and most importantly ensure workers return home safely.
• Youre passionate about enabling sales teams through strong process execution.
• You are the architect of your own career: If you put in the work this role wont be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development countless opportunities to experiment and master your craft in a hyper-growth environment.
• You like identifying small improvements that can make a big impact.
• Youre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative ambitious ideas for our customers.
• Youre looking for a role that balances consistency with operational problem-solving.
• You want to be with the best: At Samsara we win together celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
• You enjoy working cross-functionally and supporting others.

In this role you will:

• Process moderate-complexity sales transactions including contract validation and PO review.
• Monitor and triage support tickets from the sales team.
• Collaborate with Sales Finance and Sales Operations to ensure accuracy in deal setup.
• Identify and flag process inefficiencies or blockers.
• Maintain and update Salesforce with accurate deal and contract data.
• Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 12 years of experience in Sales Operations Customer Support or similar roles.
• Proficiency in English and Spanish.
• Experience working in Salesforce or similar CRM tools.
• Strong attention to detail and consistency in process execution.
• Proven ability to manage repetitive tasks in a fast-paced environment.

An ideal candidate also has:

• Experience working with cross-functional teams or in a remote setting.
• Familiarity with ticketing systems like Zendesk.
• Familiarity with CRM systems like SalesForce.
• Familiarity with ERP systems like NetSuite.
• Understanding of B2B sales processes.

Required Experience:

Unclear Seniority