Sr. Program Manager, Process Automation & Analytics, 3P MX External Fulfillment
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
The Senior Program Manager for External Fulfillment in Mexico leads complex cross-functional initiatives that drive the strategic growth and operational excellence of Amazons seller-managed fulfillment programs including Easy Ship Seller Flex and Self Ship. This role is responsible for end-to-end program deliveryfrom conception through implementation and continuous improvementensuring scalable solutions that enhance seller experience expand Prime-eligible selection and deliver exceptional customer outcomes across Mexicos third-party marketplace. Additionally the SPM for EF MX will also look at scoping and driving productivity improvement initiatives internal to the EF team.
Key job responsibilities
- Program Leadership: Scope design and deliver business-critical programs that support External Fulfillment network expansion driving the overall program strategy and roadmap in alignment with organizational goals
- Cross-Functional Collaboration: Partner with Product Operations Transportation Sales and Technology teams to define requirements secure resources and manage implementation timelines across multiple workstreams
- Stakeholder Management: Serve as the primary point of contact for program updates proactively managing relationships with leadership retail partners and operational teams to ensure alignment and drive resolution of complex issues
- Data-Driven Decision Making: Leverage metrics and analytics to identify improvement opportunities track program performance and make informed trade-offs that optimize delivery timelines and business outcomes
- Process Innovation: Drive continuous improvement initiatives that remove seller friction enhance operational efficiency and scale fulfillment capabilities while maintaining Amazons high standards
- Risk Management: Develop contingency plans manage escalations and navigate ambiguity to keep programs on track despite changing business conditions
- Bachelors degree or equivalent
- Speak write and read fluently in English
- 6 years of experience Creating tracking and inspecting key performance metrics creating data-driven insights to guide program decisions
- MBA Preferred
- Experience in e-commerce logistics or marketplace operations
- Familiarity with third-party seller fulfillment models and supply chain operations
- Experience leveraging Artificial Intelligence to drive automation and productivity initiatives
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
- Program Leadership: Scope design and deliver business-critical programs that support External Fulfillment network expansion driving the overall program strategy and roadmap in alignment with organizational goals
- Cross-Functional Collaboration: Partner with Product Operations Transportation Sales and Technology teams to define requirements secure resources and manage implementation timelines across multiple workstreams
- Stakeholder Management: Serve as the primary point of contact for program updates proactively managing relationships with leadership retail partners and operational teams to ensure alignment and drive resolution of complex issues
- Data-Driven Decision Making: Leverage metrics and analytics to identify improvement opportunities track program performance and make informed trade-offs that optimize delivery timelines and business outcomes
- Process Innovation: Drive continuous improvement initiatives that remove seller friction enhance operational efficiency and scale fulfillment capabilities while maintaining Amazons high standards
- Risk Management: Develop contingency plans manage escalations and navigate ambiguity to keep programs on track despite changing business conditions
- Bachelors degree or equivalent
- Speak write and read fluently in English
- 6 years of experience Creating tracking and inspecting key performance metrics creating data-driven insights to guide program decisions
- MBA Preferred
- Experience in e-commerce logistics or marketplace operations
- Familiarity with third-party seller fulfillment models and supply chain operations
- Experience leveraging Artificial Intelligence to drive automation and productivity initiatives
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Adobe Analytics
- Data Analytics
- SQL
- Attribution Modeling
- Power BI
- R
- Regression Analysis
- Data Visualization
- Tableau
- Data Mining
- SAS
- Analytics
About Company
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