Manager, Incident Learning

Are you our next creator of change

Do you want to be part of creating solutions for mitigating climate change At Neste you will be working for the worlds leading producer of sustainable aviation fuel and renewable diesel. Together we will accelerate transformation for a more sustainable future.

We are looking for you

Manager Incident Learning

to our Refining Competence Center Incident Learning Team in Rotterdam

Refining Competence Center Incident Learning focuses on addressing impactful learnings and actions from internal incidents. The Incident Learning team works across Neste globally with our refineries and with any other organisation where the incident learning expertise and impact is needed.

The team works closely with other Refining Competence Center teams different BU safety organisations and with incident stakeholders in any function within Neste.

Being the Manager Incident Learning you will lead the full learning cycle on high impact incidents. Full learning concerns handling addressing root causes and following through impactful actions to avoid recurrence at Neste this role a collaborative mindset is a key success factor as being able to facilitate learning events handling incidents in different Neste locations globally. You will have the opportunity to get insight to any organisation in Neste and give your help to address learnings and actions with high impact. The Incident Learning team working area is not limited to refineries only it comprehends all organizations at all locations globally.

Reasons to join

Real impact right now. We create solutions for mitigating climate change and accelerating a shift to a circular economy. We live by our values every day; we care we have courage we cooperate.

Safety and caring. We value safety always and everywhere. We want our work to feel good and do good. At Neste we nurture a culture where everyone is welcome and feels safe respected and encouraged to be their unique true selves.

Exciting growth. Transformation brings new possibilities fostering both courage and curiosity. As a global company collaboration is the key and we believe in flexible smart ways of working. We support personal development with versatile learning and career opportunities.

More about the job

Your role in our team / in creating a sustainable future

• Lead Incident Learning teams RCA and action follow through at high level Incident investigations;

• Ensure adequate communication between all stakeholders;

• Responsible for improving our incident learning capabilities including developing training materials and providing coaching to our teams;

• Leading the effort to develop and sustain changes to our incident learning process ensuring its successful implementation locally;

• Proactively learning from near misses and external incidents to identify and implement preventive measures;

• Propose improvements for the Incident investigation standard and relevant tools;

• Incident learning training for stakeholders.

The best combination to succeed in this role

• Advanced experience in business and/or operational process excellence;

• Experience with root cause analysis or other similar methods;

• Experience in leadership and/or project management roles;

• Experience working with refining and/or petrochemical industry;

• Incident learning training / academic level of thinking / curiosity / open mind for fact; finding/ good communicator / refining and business acumen;

• Responsible attitude and safety-oriented mindset;

• Readiness in working with an international organisation and different cultures;

• Readiness to travel.

The best combination to succeed in this role

• Bachelor or Master Chemical degree;

• Hands-on experience in the Chemical or Oil and Gas industry;

• Strong networking stakeholder management and communication skills enabling you to build relationships and effectively collaborate with various teams and individuals;

• Excellent communication interpersonal and leadership skills;

• Fluency in English and Dutch;

Lets get you started

We look forward to receiving your CV and application (with a salary request) by the 26th of September.

If you have any questions regarding the process or the position please get in touch with Guidor t Lam Talent Acquisition Partner via

We will do our best to contact you within 2 weeks after the application time has ended. The recruitment process will include interviews and a possible aptitude assessment.

Neste in brief

Neste (NESTE Nasdaq Helsinki) creates solutions for mitigating climate change and accelerating a shift to a circular economy. The company is the worlds leading producer of sustainable aviation fuel (SAF) and renewable diesel enabling its customers to reduce their greenhouse gas emissions. Neste refines waste residues and other renewable raw materials to high-quality renewable fuels at its refineries located on three continents. The companys annual renewable fuels production capacity will be increased to 6.8 million tons in 2027.

Neste has high standards for sustainability and the company has consistently been recognized by several leading sustainability 2024 Nestes revenue stood at EUR 20.6 billion. Read more: