Business Transformation Consultant in IT Service Processes

Manhattan - USA

Monthly Salary: Not Disclosed

Posted on: 20-09-2025

Vacancies: 1 Vacancy

Job Summary

Greetings from Donato Technologies Inc.

We have an immediate opening with my client. If you are looking for a new project please send me a copy of your updated resume

Business Transformation Consultant in IT Service Processes

Location: Dallas TX

Description:

A Business Transformation Consultant in IT Service Processes is responsible for helping clients identify and address business challenges related to their IT application portfolio. This role requires strong analytical skills to evaluate the portfolios technical and functional aspects. The consultant must be well-versed in IT service delivery processes SLAs KPIs and associated tools to analyze clients business issues formulate hypotheses and test conclusions. This role emphasizes the alignment of business objectives IT processes and IT service measurements to drive maximum value for the client

Required skills:

15 Years of relevant experience (Bachelors Degree in applicable field may be substituted for 5 years of experience).

5 years of experience in ITAM or IT operations.

Relevant certifications (CSAM CITAM ITIL).

Strong knowledge of Software Asset Management principles and lifecycle processes.

Knowledge of software publisher-specific licensing programs and metrics.

Experience working with ServiceNow Flexera or other SAM tools.

Experience in vendor and contract management.

Excellent stakeholder management communication and organizational skills.

DONATO TECHNOLOGIES WAS FOUNDED IN 2012 WE SPECIALIZE IN STAFFING CONSULTING SOFTWARE DEVELOPMENT AND TRAINING ALONG WITH IT SERVICES.

INFORMATION TECHNOLOGY REMAINS OUR STRENGTH!

We partner with clients appreciate and understand their business needs and bring them the most innovative and relevant technology solutions available.

Our experience has made us who we are today. We have partnered with a lot of clients and built technology that powers their business.

Careers

At Donato Technologies Inc. we unite top-tier talent within a creative collaborative and supportive atmosphere transforming daunting challenges into enjoyable and rewarding pursuits.

As a valued member of our team youll experience unparalleled opportunities to engage with both clients and cutting-edge technology.

We serve as the ultimate destination for talented individuals with aspirations and ambitions addressing companies growth needs comprehensively. We hold our clients consultants and talent in the highest regard.

If youre prepared to embark on a career in the technology fast lane Donato is your ideal destination.

Required Experience:

Contract

Greetings from Donato Technologies Inc.We have an immediate opening with my client. If you are looking for a new project please send me a copy of your updated resumeBusiness Transformation Consultant in IT Service ProcessesLocation: Dallas TXDescription:A Business Transformation Consultant in IT Ser...