Student Affairs Manager

ABOUT VINUNIVERSITY

VinUniversity (VinUni: is the first private not-for-profit Vietnamese university established based on international standards. The university integrates the models of excellent international universities with the unique cultural and economic characteristics of Vietnam to make a breakthrough in Vietnamese higher education and to become a world-class university.

The University has built strategic collaborations with Cornell University and the University of Pennsylvania a choice that speaks to our commitment to excellence innovation in research and teaching and to making a difference in the world.

VinUni comprises of College of Arts and Sciences; College of Business and Management; College of Engineering and Computer Science; and College of Health Sciences.

Every aspect of the University: its curricula research faculty student body facilities and campus life is being developed to meet the highest standards set by the worlds leading accrediting and ranking organizations such as ABET AACSB WFME ACEN Quacquarelli Symonds (QS) and Times Higher Education (THE).

VinUnis founding benefactor Vingroup is one of the biggest private conglomerates in Asia with the largest market capitalization value in Vietnam. As a multisector corporation Vingroup focuses on three main areas: Industrials & Technology; Real Estate & Services; Social Enterprises. VinUni is proud to be a part of the Vingroup ecosystem giving its students opportunities to connect with pioneering companies (such as VinFast Vinpearl Vinmec Vinschool and Vinhomes) and an dynamic entrepreneurial ecosystem (such as VinVenture VinMotion and VinRobotics).

In September 2024 VinUni became the youngest and fastest university in the world to achieve QS 5 stars earning 5 stars in 9 categories: global engagement good governance program strength academic development teaching employability facilities arts and social October 2024 VinUni was appointed by UNESCO as the first and only UNESCO University Chair focusing on Environmental Leadership Cultural Heritage and Biodiversity.

THE OPPORTUNITY

The Student Affairs Manager will report to the Vice Provost for Academic Administration lead the Student Affairs function under the Center for Student Experience and Services providing a comprehensive one-stop service that supports all student populations. This role will oversee key areas including Student Life Activities the Student Personal Support Office and Student Academic Support Services. The position is central to fostering student retention and ensuring positive student satisfaction outcomes throughout the student lifecycle.

POSITION RESPONSIBILITES

• Student affairs and wellbeing:
  • Oversee all aspects of student residential life including dormitories housing operations and the Faculty-in-Residence program.
  • Manage the operation and scheduling of the sports complex and recreation facilities.
  • Foster a vibrant and inclusive campus living experience through residential engagement programming.
  • Design and implement mental health initiatives counseling services and peer-support programs.
  • Provide crisis intervention and wellbeing workshops.
  • Partner with academic and administrative units to promote holistic student wellness
• Student-led Activities and Events; Student Council Clubs and Societies:
  • Support and advise student-led organizations in event planning logistics and budgeting.
  • Ensure compliance with university policies and promote leadership development through extracurricular activities.
  • Serve as the primary liaison for Student Council and officially recognized student clubs.
  • Provide training leadership development and operational support.
  • Facilitate fair and transparent club funding and recognition processes.
• Work Study Program:
  • Manage the student work-study program including recruitment placement and payroll coordination.
  • Develop guidelines monitor performance and ensure meaningful learning experiences.
• Student Awarding and Disciplinary:
  • Administer non-academic awards and recognition for student contributions and achievements
  • Coordinate student disciplinary processes in accordance with university regulations.
• Diversity Inclusion and Belonging Initiatives:
  • Design and lead programs that promote diversity inclusion and a sense of belonging among students.
  • Collaborate with academic and administrative partners to build an inclusive campus climate
• Student Services & Experience:
  • Operate both virtual and physical student service counters to address inquiries feedback and issues.
  • Manage operations of the campus merchandise store (online and offline).
  • International Student Experience: Provide onboarding orientation and ongoing support for international students; Coordinate visa services cultural exchange activities and advocacy efforts to enhance international student success.
  • Monitoring Student Digital Platforms: Oversee content usability and responsiveness of student-facing digital platforms (e.g. MyVinUni mobile app student portal website). Monitor feedback and analytics to drive continuous improvement.
• Student Success Management:
  • First-Year Experience (OASIS): Coordinate and deliver orientation and transition programs through OASIS to support first-year student success; Collaborate with academic and co-curricular partners to create a strong foundation for new students.
  • Co-curricular Transcript: Manage the co-curricular transcript platform to document and validate students out-of-classroom learning; Promote student engagement across activities that align with institutional learning outcomes.
  • Coordinate the Peer Assisted Study Sessions (PASS) program
  • Implement advising frameworks early alert systems and targeted interventions to support student retention and progression
  • Track and support students Individual Development Plans (IDP) across academic years.

KEY SELECTION CRITERIA

• Graduate degree in a relevant academic discipline. Candidates with doctoral degrees and established academic records may be considered for a concurrent faculty appointment within the University.
• Demonstrated experience with student affairs university life and administration.
• 5 years of leadership experience in higher education ideally in student affairs.
• Proven skills in student development planning budgeting and team management.
• Ability to navigate challenges typical of a new university with patience resilience and collaborative problem-solving.
• Strong commitment to and experience with inter-professional education at undergraduate graduate and post-graduate levels.

COMPENSATION

The salary and benefits are competitive and commensurate with qualifications and experience.

We thank all applicants for their interest. Please note that only those candidates selected for interviews will be contacted.