Specialist, Digital Workplace Technology
Specialist, Digital Workplace Technology
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Job Description
Save the Children International has an exciting opportunity for a Specialist Digital Workplace Technologyto join our global team.
Team and Job Purpose
Ensuring the robust safe and reliable operation of the infrastructure that enables SCIs core operating platforms and end users
Role purpose
As a member of the Enterprise Technology team the role holder will be responsible for selecting implementing and managing digital workplace solutions using Microsoft and other technologies. The role will monitor for any potential issues in digital workplace technologies taking remedial action/escalating where necessary and will participate in digital workplace improvement projects.
Working with vendors and other stakeholders this role will proactively identify the future roadmap for our digital workplace solutions including release planning feature releases and upgrades. The role will also be responsible for capacity planning and demand forecasting for licenses and ensuring SCI achieves best value in their procurement.
This role requires a deep understanding of Microsoft 365 Azure CoreView and related services to enhance productivity collaboration and security within the organization by collaborating and interacting with other colleagues across the wider IT team and other SCI functions.
Job Title:Specialist Digital Workplace Technology
Reports To:Manager Cloud Services Modern Workplace
Work Pattern: Hybrid/Remote with flexible working options available
Contract Length: Permanent
Grade:P3
Location: Any existing SCI office location in the region where this role is based. For a full list of locations that Save the Children International can hire in please visit: SCI Careers
Time Zone(that the role holder mustbe available to work in):Asia ESA LAC MENAEE WCA
Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment.
Language Requirements:English
International Travel Requirements: up to 5%
Principal Accountabilities
- Define and execute a comprehensive digital workplace strategy for SCI digital workplace solutions including Microsoft 365 applications Teams SharePoint OneDrive and Azure Active Directory. This strategy aligns with business needs fostering relevant innovation continuoous improvement and drive operational excellence.
- Develop technical roadmaps policies standards engineering procedures and blueprints for relevant digital workplace products.
- Provide assessment analysis and recommendations for requests for the provision new tools and/or enhanced levels of licence from stakeholders
- Optimize the use of collaboration tools to enhance communication and teamwork across the organization.
- Oversee deployment planning scheduling control installations and lifecycle management of digital workplace software including upgrades and end-of-life replacements for the technology stack.
- Provide technical support guidance and training to end-users ensuring they can effectively utilize digital workplace tools.
- In conjuction with other team members support and maintain CoreView license pools license entitlements and assignments ensuring the align with CO requirements and relevant licence agreements.
- Comply at all times with SCI security protocols and Save the Childrens Child Protection Policy to protect organizational data and ensure compliance with standards.
- Enable the rollout and adoption of AI tools within SCIs ecosystem providing guidance on setup configuration and deployment in coordination with the AI Team to ensure alignment with organizational goals and user needs.
- Stay updated with developments in Microsoft and other relevant digital workplace technologies and best practices recommending improvements and additions to existing approved applications list.
Experience and Skills
Essential
- Proficiency in administration configuration and operation of Microsoft 365 Teams SharePoint OneDrive and Azure Active Directory.
- Experience of designing and deploying innovative solutions in core Microsoft technologies with knowledge of system security and compliance standards.
- Experienced as a system administrator or similar role with in-depth understanding of Active Directory and Azure Active Directory implementations.
- Desirable experience in handling critical system issues and providing support to ensure Digital Workplace stability including experience collaborating with vendors like Microsoft for support and issue escalation.
- Experience in collaborating with vendors like Microsoft to establish roadmaps for products and tools that align with business need and extract best value from those products .
- Knowledge of IT security principles including threat analysis and mitigation strategies.
- Excellent problem-solving and communication skills.
- Knowledge of using IT service management and change management processes and tools in accordance with recognized industry standards such as ITIL
Education and Qualifications
Essential
- Bachelors Degree in Information Technology Computer Science or a related field.
Desirable
- ITIL Certification
- Relevant Microsoft certifications (e.g. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Fundamentals) are highly desirable.
Working at Save the ChildrenInternational
We know that great people make a great organisation and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career along with a collaborative and inclusive environment where ambition creativity and integrity are highly valued.
The work here is challenging but is also immensely rewarding. At Save the Children you will be in good company working with talented like-minded individuals who are determined to ensure that all children survive learn and are protected. Your contribution will help ensure childrens voices are heard at the highest levels and that we achieve our global strategy Ambition for Children 2030 and reach every last child.
Diversity Equity and Inclusion and Equal Opportunities
DEI is core to our vision values and global strategy. Save the Children is committed to creating a truly diverse equitable and inclusive organisation and one which will support us in our vision to ensure every child attains the right to survival protection development and participation.
We are committed to equal employment opportunities regardless of gender sexual orientation race colour ethnic origin nationality disability marital or civil partnership status gender reassignment pregnancy and maternity caring or parental responsibilities age or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.
Reasonable adjustments will be made should any candidate invited to interview require this.
Application Information
Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found herevia the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.
Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.
Due to the high volume of applications we receive only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.
Our recruitment process:
- Application review by our recruiting team based on your CV and cover letter
- Two-stage competency-based interviews with the hiring team
- Some recruitmentmay include an additional assessment or case study stage or a third stage interview
- If successful you will receive a conditional offer of employment followed by your contract subject to passing background checks
We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment Health and Safety Safeguarding and DEI and Equal Opportunities.
Save the Children does not charge a fee at any stage of the recruitment process.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
