Patient Services Representative (PSR) - Healthy Way Virginia Beach

Virginia Beach, VA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

Work Shift:

Days (United States of America)

JOB SUMMARY:

The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral patient registration verifying demographics obtaining insurance cards and identification and updating medical records accurately and addition the Patient Services Representative responsibilities will include scheduling appointments transcribing orders explaining financial options to patients and updating medical records accurately and efficiently.

ESSENTIAL FUNCTIONS:

Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner

Process admission paperwork and basic insurance verification ensuring accurate patient identity for hospital billing systems

Ability to answer internal and external calls in a friendly and helpful manner

Must possess the ability to troubleshoot and resolve problems promptly

Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately

Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients

Other duties as assigned

EDUCATION:

High School Degree or GED

EXPERIENCE:

Prior experience in the healthcare field or a related area is preferred but not

Knowledge of medical terminology preferred but not

Knowledge in Microsoft Office Cadence and Connect care preferred but not

SKILLS & ABILITIES:

Possesses problem-solving skills basic computer skills 40 WPM typing skills with excellent communication and interpersonal skills

Engage with staff and patients in a professional manner

Basic math skills

Bon Secours is an equal opportunity employer.

As a Bon Secours associate youre part of a Mission that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs every step of the way.

What we offer

Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
Medical dental vision prescription coverage HSA/FSA options life insurances mental health resources and discounts
Paid time off parental and FMLA leave shot- and long-term disability backup care for children and elders
Tuition assistance professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Bon Secours Medical Assoc - VB

It is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .

Required Experience:

Unclear Seniority

Thank you for considering a career at Bon Secours!Scheduled Weekly Hours:40Work Shift: Days (United States of America)JOB SUMMARY:The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral pa...