Clinical and Operations Manager - headspace

Headspace

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profile Job Location:

Bankstown - Australia

profile Monthly Salary: Not Disclosed
Posted on: 19-09-2025
Vacancies: 1 Vacancy

Job Summary

headspace Bankstown hasan exciting opportunity for a motivated and experiencedClinical and Operations Manager to oversee our establishedteam!

The position available is:

  • Full-time (76 hours per fortnight)
  • Working Monday to Friday
  • Based in Bankstown
  • Attractive remuneration package from $106k - $136k p.a. (commensurate with experience) 12% Super Salary Packaging!

About the Opportunity

TheheadspaceClinical and Operations Manager will facilitate excellence in integrated holistic health care with the goal of improving outcomes for young people accessing the service their families and the wider community. They will work closely and collaboratively with other members of the Flourish Australia team ensuring all activities are in accordance with the Grant Agreement and direction provided by the CEOheadspaceConsortium and Youth Reference Group.

TheheadspaceClinical and Operations Manager under the direction of the Senior Clinical Manager leads develops implements oversees and manages the operations and the future growth and development of theheadspace Bankstown centre.

As a part of this role you will;

  • Lead develop oversee implementation & evaluate delivery of services to young people (12-25 years) and their families/carers in accordance with the headspace Trademark Licence Deed with headspaceNational including:
    1. Early detection and intervention of mental health problems and substance use disorders;
    2. Community awareness programs;
    3. Education and training activities; and
    4. Programs for social recovery and economic participation;
  • Foster a culture of excellence and collaboration across clinicians private practitioners consortium staff and students to maintain a supportive team environment.
  • Promote evidence-based clinical practice facilitate regular clinical review meetings and multi-disciplinary team meetings and guide clinical decision-making process regarding the care of young people.
  • Overseeing and managing theheadspaceservice to engagerelevant sectors and partners in an integrated model of care
  • Manage all aspects of the team and individual staff members including recruitment staff orientation supervision performance reviews staff disciplinary action performance development and team building.
  • Working as a member of the leadership team ensure that the operation of theheadspace centre is in accordance with the strategic goals vision and mission of Flourish Australia.

For more information about what it means to be a Clinical and Operations Manager including full list of key responsibilities and tasks please review thePosition Description.

About headspace andFlourish Australia

headspace is the National Youth Mental Health Foundation supporting young people aged 12-25 years with their mental & general health care in four young people have experienced a mental health issue in the past 12 months a higher prevalence than all other age groups.headspaceprovidesearly intervention mental health services to young peoplewho present with mental health issues along with assistance in promoting young peoples wellbeing. This covers four core areas: mental health physical health work and study support and alcohol and other drug services.

More information about headspace can be found at:

Flourish Australiahas a long and proud history of providing recovery-oriented mental health servicesin Australia. We offer a range of services to meet the different needs of those with a lived experience of a mental health issue in the community. This ranges from individual and group support and activities to dedicated programs for specific areas of need.

Our positions are opento all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce.We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds people from Culturally and Linguistically Diverse communities LGBTQ communities and mature age candidates.

Selection Criteria

Essential:

  • Current full AHPRA registration as a clinical psychologist registered psychologist registered mental health nurse or occupational therapist or a qualified social worker with membership of the AASW.
  • Demonstrated experience in direct service provision to young people and/or providing mental health services or programs including being able to respond effectively to crisis and high-risk situations when required.
  • Understanding of the Australian health care system and key issues relevant to primary health care particularly in relation to the health and wellbeing needs of young people with mental health and/or substance use problems
  • Demonstrated skills in health services management including planning for and delivering on team objectives and deliverables monitoring and maintaining team performance ensure role clarity and accountability and facilitating collaboration.
  • Demonstrated understanding of the principles of accountability systems and continuous quality improvement processes including the utilisation of data systems the development and implementation of policies and procedures and the use of evaluation and risk management tools.

Desirable:

  • A carer role or having a lived experience of a personal mental health issue.
  • Knowledge of Bankstown youth/health sectors.
  • Post graduate qualifications in business or health services management.
  • Experience in private practice settings and eligibility to register with Medicare Australia.

For more information contact Aniela Gokiert Senior Clinical Manager. E: (please do not email applications).

All appointments with Flourish Australias Mental Health Services are subject to an NDIS Worker Screening clearance a National Criminal History Check a WWCC previous employment reference checks satisfactory Australian residency status and other background checks. All successful applicants will be required to declare any private or secondary employment prior to commencement in line with Flourish Australias Private or Secondary Employment Policy.

About the Benefits

The successful applicant will join an organisation that recognises and values its people as demonstrated by:

  • Attractive remuneration package
  • Tax-Free Salary Packagingavailable up to $15900
  • Generous leave provisions including17.5% leave loading 2 additional days of personal leave extra day paid leave over Christmas/New Year paid parental leave
  • Family-friendly andflexible working conditions
  • Opportunities forprofessional development and trainingsuch asMental Health First Aid ASIST and relevant Leadershiptraining (where applicable)
  • Comprehensive infrastructure including mobile phone laptop and other resources for work purposes
  • Access to our free confidentialemployee assistance program
  • Inclusive initiativessuch as ourRainbow Network and YarnUpfor Aboriginal and Torres Strait islander staff
  • Exclusive personalFleet pricing discountswith our preferred automotive supplier
  • Employee discounts at 400 popular retailers (Woolworths Expedia Myer Kmart etc)

How to Apply

To apply for this position please complete the questions below. You will then be asked to attach a copy of your resume on the following page we encourage you to have your resume up-to-date and available before you commence the application.

Applications close 5pm 2nd October. Apply now!


Required Experience:

Manager

headspace Bankstown hasan exciting opportunity for a motivated and experiencedClinical and Operations Manager to oversee our establishedteam!The position available is:Full-time (76 hours per fortnight)Working Monday to FridayBased in BankstownAttractive remuneration package from $106k - $136k p.a. (...
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Key Skills

  • Six Sigma
  • Lean
  • Management Experience
  • Process Improvement
  • Microsoft Outlook
  • Analysis Skills
  • Warehouse Management System
  • Operations Management
  • Kaizen
  • Leadership Experience
  • Supervising Experience
  • Retail Management

About Company

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headspace is here for you. Whether you need information or someone to talk to – we’ll connect you with expert support for your mental health and wellbeing.

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