Customer Service Intern (Summer 2026)
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Job Summary
About GlobalFoundries
GlobalFoundries (GF) is a leading full-service semiconductor foundry providing a unique combination of design development and fabrication services to some of the worlds most inspired technology companies. With a global manufacturing footprint spanning three continents GF makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information visit .
Internship Program Overview:
Our Interns & Co-ops are our entry-level talent pipeline for GF across the globe. Our goal is to provide students with a meaningful work experience that will equip them with the skills to embark on a career in the fast-paced and growing semiconductor industry after graduation. As an intern at GF youll experience one-on-one mentorship work assignments that prioritize your growth and potential professional development opportunities and the chance to network with executives.
Summary of Role:
The Customer Service Intern will work closely with representatives and managers to support customer needs and ensure timely resolution of requests. This role involves coordinating across departments maintaining customer and item master data in Oracle and D365 and monitoring CRM cases to ensure follow-up and closure.
Essential Responsibilities include:
- Cleanse and maintain customer and item data in CRM (D365) and Oracle while managing customer orders and related information.
- Coordinate multi-project wafer engagements and proactively follow up with customers based on tape-out schedules.
- Collaborate with cross-functional teamsincluding Fab Planners Account Managers Engineering and Financeto resolve customer and production-related issues.
- Review customer service procedures update training documentation and support resolution of RMA claims and scheduling rework as needed.
Other Responsibilities:
- Perform all activities in a safe and responsible manner and support all Environmental Health Safety & Security requirements and programs.
Required Qualifications:
- Education Actively pursuing a Bachelors degree in Business or related field through an accredited degree program during the time of internship.
- Must have at least an overall 3.0 GPA and be in good academic standing.
- Language Fluency - English (Written & Verbal)
- Ability to work at least 40 hours per week during the internship.
Preferred Qualifications:
- Prior related internship or co-op experience
- Demonstrated prior leadership experience in the workplace school projects competitions etc.
- Project management skills i.e. the ability to innovate and execute on solutions that matter; the ability to navigate ambiguity.
- Strong written and verbal communication skills
- Strong planning & organizational skills
- Strong analytical problem-solving and project management skills with the ability to work independently and support multiple team members.
- Experience with CRM systems (D365) Oracle and a background in finance is a plus.
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Expected Salary Range
$20.00 - $40.00
Expected Salary Range
$0.00 - $0.00The exact Salary will be determined based on qualifications experience and location.
If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions as applicable and subject to applicable laws and regulations.
GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory.
All policies and processes which pertain to employees including recruitment selection training utilization promotion compensation benefits extracurricular programs and termination are created and implemented without regard to age ethnicity ancestry color marital status medical condition mental or physical disability national origin race religion political and/or third-party affiliation sex sexual orientation gender identity or expression veteran status or any other characteristic or category specified by local state or federal law
Required Experience:
Intern
Key Skills
- Microsoft Office
- Public Relations
- Google Docs
- Data Collection
- MailChimp
- Microsoft Word
- Dermal Fillers
- Microsoft Powerpoint
- Research Experience
- Microsoft Excel
- Adobe Photoshop
- Writing Skills
About Company
Introducing GF Connect Seamlessly collaborate with GlobalFoundries to get to production and manage your orders faster and easier than ever. […]
