Supermarket Refrigeration Service Tech II

Application Instructions

Please follow the following steps to be considered for this position:

1. Fill out the Excell Application for work: Fill the Predictive Index assessments:

you have filled out the required documents a member of our HR department will be in

contact to schedule an in-person interview.

Summary:

Excell Refrigeration Inc. is looking for a Supermarket Refrigeration Technician II to join the team. You will be responsible for performing advanced maintenance diagnostics and repairs on commercial refrigeration and HVAC systems within a supermarket environment. This role requires a high level of technical expertise and the ability to work independently to ensure all systems operate efficiently and reliably.

Responsibilities:

ESSENTIAL JOB DUTIES:

• Perform complex repairs and replacements on refrigeration systems including compressor changes ESR replacements and split condensing units.
• Diagnose troubleshoot and repair a variety of refrigeration equipment such as self-contained units walk-in coolers/freezers ice machines and heat pumps.
• Repair and maintain HVAC systems and energy management/control systems used in supermarket facilities.
• Conduct routine and preventive maintenance to ensure equipment remains in optimal working condition.
• Respond promptly to emergency repair calls and support stores with urgent service needs.
• Utilize the companys work order management system to receive and document work orders update repair statuses and log parts usage.
• Operate inspect and test refrigeration and HVAC equipment to accurately diagnose operational issues.
• Maintain an organized inventory of tools and parts and ensure company vehicle and equipment are clean and well-kept.
• Provide clear detailed documentation of work performed and ensure timely completion of service invoices and reports.
  

WORK PROCESSES PROCEDURES AND COLLABORATION:

• Follow all Excell Policies and Procedures.
• Communicate with dispatch.
• Accurately log time in and out.
• Complete assigned paperwork and forms in a timely manner.
• Maintain any information including customer feedback with the supervisor.

CUSTOMER SERVICE:

• Always be professional and courteous with customers internal management and peers. Continuously exceeds customer expectations of service.
• Deliver excellent customer service and represent the company professionally while working in-store environments.

Education and Experience:

• High school diploma or equivalent preferred or college
• 1-3 years experience in supermarket refrigeration
• Must have EPA/Universal
• Must have a Valid Florida Drivers License and maintain a good driving record
• Must have your own basic hand tools
• Clear verbal and written communication skills
• Detail-oriented and organized with the ability to handle multiple tasks
• Proactive safety attitude
• E2E controllers and leak detection systems and Danfoss control systems a Plus
  

Physical Requirements:

• Lift carry or otherwise move and position objects which may weigh more than 50 pounds.

Excell Benefits:

• PTO (paid time off)
• 6 paid holidays
• Consistent year-round work
• Competitive pay with opportunities for overtime
• Company vehicle & uniforms
• Tool purchase program
• Safety boot purchase program
• Group health insurance dental vision short-term disability and life insurance
• Supplemental fringe benefits critical illness cancer accident/injury wellness disability life insurance and gap plan available
• 401(k) retirement program with company match

Required Experience:

Manager