ATM Coordinator

Brooklyn, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Description

Key Responsibilities:

Promptly respond to customer manufacturer and branch inquiries by phone fax and e-mail; communicate issues and provide field support toward resolution on all aspects including cash Mas-Hamilton locks balancing/settlement and problems encountered on site
Maintain the branchs ATM database and ensure that the branch has provisions to access emergency cash after regular business hours
Provide monthly account update reports to include current number of ATMs and servicing branches changes in account contacts and any current issues or projects and branch schedule performance
Investigate daily issues from reconciliation by calling branch to investigate missed/unscheduled replenishments amount loaded versus amount requested overages/shortages and claims investigation; provide resolution code to reconciliation
Maintain and distribute procedures to field personnel educate field personnel on customer requirements and processes coordinate and communicate with field personnel to ensure all operational changes are known
Cross train and perform other duties as assigned
Guard liability and assets

Minimum Qualifications:

Minimum 6 months of experience as a dispatcher
A valid drivers license
Satisfy all applicable Department of Transportation requirements
A valid firearms permit or ability to pass applicable firearms licensing requirements
A valid guard card or ability to obtain a guard card or any other required licenses
Be at least 21 years of age

Preferred Qualifications:

2 years of experience as a dispatcher
Light mechanical aptitude

If you have the background and integrity we require and are looking for a challenging opportunity we hope you will consider employment with Brinks U.S. We provide eligible employees medical dental vision and life insurance addition we offer profit sharing opportunities and a 401(k) program with company match. If you are interested and meet the requirements for this position please apply.

Job Description Key Responsibilities: Promptly respond to customer manufacturer and branch inquiries by phone fax and e-mail; communicate issues and provide field support toward resolution on all aspects including cash Mas-Hamilton locks balancing/settlement and problems encountered on si...

Job Description

Key Responsibilities:

Promptly respond to customer manufacturer and branch inquiries by phone fax and e-mail; communicate issues and provide field support toward resolution on all aspects including cash Mas-Hamilton locks balancing/settlement and problems encountered on site
Maintain the branchs ATM database and ensure that the branch has provisions to access emergency cash after regular business hours
Provide monthly account update reports to include current number of ATMs and servicing branches changes in account contacts and any current issues or projects and branch schedule performance
Investigate daily issues from reconciliation by calling branch to investigate missed/unscheduled replenishments amount loaded versus amount requested overages/shortages and claims investigation; provide resolution code to reconciliation
Maintain and distribute procedures to field personnel educate field personnel on customer requirements and processes coordinate and communicate with field personnel to ensure all operational changes are known
Cross train and perform other duties as assigned
Guard liability and assets

Minimum Qualifications:

Minimum 6 months of experience as a dispatcher
A valid drivers license
Satisfy all applicable Department of Transportation requirements
A valid firearms permit or ability to pass applicable firearms licensing requirements
A valid guard card or ability to obtain a guard card or any other required licenses
Be at least 21 years of age

Preferred Qualifications: