Underwriting Manager / Team Leader

Underwriting Manager / Team Leader
Lead a high-performing underwriting team and drive portfolio excellence
Johannesburg or Durban R30 000 - R35 000

About Our Client
Our client is a specialist in short-term insurance solutions known for their innovative products and client-first approach. They pride themselves on delivering tailored risk solutions across personal commercial and specialist lines with a strong emphasis on compliance service quality and sustainable growth. Joining this team means being part of a forward-thinking business where leadership and expertise make a tangible impact.

The Role: Underwriting Manager / Team Leader
In this role you will lead and mentor a team of underwriters ensuring efficient handling of policies renewals and endorsements. You will oversee underwriting across a range of product lines implement processes to improve efficiency and ensure compliance with all regulatory standards. Acting as the go-to point for escalations and complex risks youll play a key role in delivering tailored solutions that protect clients while driving portfolio performance.

Key Responsibilities

• 3-5 years of experience in a management or underwriting leadership role

• Lead mentor and manage a team of underwriters to achieve operational targets

• Oversee underwriting for personal commercial body corporate and specialist liability cover

• Implement and maintain underwriting policies procedures and service standards

• Ensure compliance with FAIS FSCA and Treating Customers Fairly requirements

• Handle escalations complex risks and provide decision-making support

• Monitor portfolio performance identify trends and present management reports

• Drive efficiency through process improvements and system optimisation

• Contribute to product development and enhancement to meet evolving client needs

About You

• NQF4 qualification (150 credits) essential

• RE5 certification essential

• Up-to-date CPD essential

• 3-5 years experience in an underwriting management or team leader role (advantageous)

• Strong technical knowledge across personal commercial and liability cover

• Excellent leadership mentoring and people management skills

• Analytical mindset with a proactive approach to risk and process improvement

• Strong communication and relationship management skills with brokers clients and insurers