Receptionist
Receptionist
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Job Description
Your experience matters
At Sycamore Springswe are committed to empowering and supporting a diverse and determined workforce who can drive quality scalability and significant impact across our hospitals and your role youll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
What we offer
Fundamental to providing great care is supporting and rewarding our addition to your base compensation this position also offers:
- Health (Medical Dental Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off
- Employee Assistance Program mental physical and financial wellness assistance
- Tuition Reimbursement/Assistance for qualified applicants
- And much more...
About Us
People are our passion and purpose. Sycamore Springs is a 48 bed hospital located in Layfette IN and is part of Lifepoint Health a diversified healthcare delivery network committed to making communities healthier with acute care rehabilitation and behavioral health facilities from coast to coast. From your first day to your next career milestoneyour experience matters
How youll contribute
The Receptionist is responsible for greeting guests and receiving calls determines the nature of their business and directing them to the appropriate staff. Demonstrates excellent customer service skills. Able to perform a wide variety of clerical duties such as typing filing copying message taking or other duties as assigned. Facilitates follow of information through the hospital while adhering to HIPAA guidelines. Works closely with the Business Development and Assessment departments in the patient assessment and admission process. Must be competent in obtaining patient vitals when asked by Assessment Department (not applicable in Washington).
Essential Functions:
- Greet patients and guests upon arrival and ensure their comfort.
- Demonstrates excellent guest relations in communication and cooperation assists patients licensed practitioners co-workers and visitors in a prompt and courteous manner.
- Records and routes telephone and in-person messages accurately completely and promptly.
- Maintains an accurate record of visitors each day personal belongings dropped off visitation logs etc.
- Demonstrates thorough knowledge of hospital emergency code response procedures with ability to calls codes through the speaker system in a correct and audible manner.
- Routes incoming mail promptly and to the correct departments or individuals. Maintains awareness of highly confidential and/or important documents received at the hospital (as assigned).
- Assure lobby area is clean and presentable with appropriate beverages and snacks for patients and visitors.
- Assists Assessment and other departments as required.
- Offers assistance to the Business Development/Community Relations Department with respect to special projects and community involvement.
- Able to maintain professionalism in a variety of stressful situations.
Qualifications and requirements
Education: High school diploma or equivalent preferred. Combination of education and relevant work experience may be accepted.
Experience: Previous clerical and customer service experience preferred.
License: Valid drivers license preferred.
Additional Requirements: CPR and CPI certified within 30 days of employment. May be required to work flexible hours and overtime.
EEOC Statement:
Sycamore Springs is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color race sex age religion national origin disability genetic information gender identity sexual orientation veterans status or any other basis protected by applicable federal state or local law.
Employment Type
Part-Time
