Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
The Opportunity
As a Customer Success Manager Associate youll join a team that partners with leading organizations to help them unlock value from Adobe Experience Cloud solutions. This entry-level role is designed for recent graduates who are passionate about customer success digital marketing and technology consulting.
Youll support senior Customer Success Managers in driving adoption engagement and measurable outcomes for Adobe customers. This is a great opportunity to build foundational skills in customer relationship management strategic planning and value realization while contributing to real-world impact.
What Youll Do:
Assist in delivering a best-in-class customer experience by supporting engagement activities and success programs.
Help track customer goals and success metrics and contribute to reporting and insights.
Collaborate with internal teams to align Adobe solutions with customer priorities.
Learn how to identify risks and support mitigation planning.
Participate in customer meetings workshops and playbook testing.
Contribute to internal feedback loops by sharing customer insights and improvement ideas.
Support documentation and process improvements across the Customer Success organization.
What Youll Bring:
Bachelors degree in business marketing communications or a related field.
Strong interest in digital marketing customer experience and technology.
Excellent communication and organizational skills.
Curiosity creativity and a proactive mindset.
Ability to work collaboratively and manage multiple tasks.
Passion for learning and solving problems in a fast-paced environment.
At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.
Colorado:
Application Window Notice
There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call .
Required Experience:
Manager
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows f ... View more