Customer Service Officer
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Job Location:
Minneapolis, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a Customer Service Officer to join our team and serve as a reliable point of contact for client inquiries service coordination and support needs. The ideal candidate will demonstrate strong communication skills an organized approach to problem-solving and the ability to maintain a positive client-focused attitude. This role plays a key part in ensuring smooth service operations and maintaining the high standards of excellence that define Lumina Agency.
Responsibilities
Respond to client inquiries with professionalism and accuracy.
Provide clear guidance updates and support throughout the service process.
Maintain detailed and organized records of client communications and requests.
Coordinate with internal departments to ensure timely resolution of client needs.
Monitor service performance and proactively identify improvement opportunities.
Uphold the agencys standards of quality confidentiality and operational excellence.
Qualifications :
Strong verbal and written communication skills.
Excellent organizational and multitasking abilities.
Professional demeanor and client-oriented mindset.
Ability to handle inquiries with accuracy tact and discretion.
Problem-solving mindset and commitment to continuous improvement.
Proficiency in basic office software and digital communication tools.
Additional Information :
Competitive annual salary of $51000 $54000.
Opportunities for professional development and internal career growth.
Supportive and collaborative work environment.
Skill-building and training programs.
Full-time position with stable long-term career potential.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
