Commercial Support Barcelona
Commercial Support Barcelona
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Job Description
Commercial Support - Business Development Associate
Hybrid - Barcelona (Full-time Permanent)
Who We Are
Prinova is a leading global supplier of ingredients and premix manufacturing solutions for the food beverage and nutrition industries. Prinova holds strategic stocks in 35 centres around the world to ensure continuity of supply and has liquid and dry premix manufacturing facilities in the UK China and the USA. Prinovas premix business is underpinned by over 40 years of experience in ingredient sourcing and distribution servicing customers with global inventories market expertise and leading market positions in Vitamins Amino Acids Sweeteners Preservatives Proteins Aroma Chemicals and more.
What is a Commercial Support role at Prinova
Internally we call this position Business Development Associate. As our business continues to grow and our geographical reach widens our customers experience of dealing with us is more important than ever. As part of a busy team you will be responsible for supporting the commercial team in the daily execution of the core duties detailed below. You will be a key figure in the customer service experience with direct contact with both clients and suppliers.
Whats in it for you
- Personal growth including training and development opportunities
- Discretionary bonus
- Comapny events
- Travel
What to expect
- Taking confirming and inputting customer orders
- Monitoring customers and liaising closely with commercial logistics and quality departments
- Inputting purchase orders
- Dealing with customer queries and responding in a timely manner
- Sending any requested quality documents to the customer and liaising with the quality team when necessary
- Sending product samples to customers when required. This will involve either handling samples in the
office or liaising with warehouses to request samples from the sample stock or the inventory. - Sending price quotes to the customer liaising with the Product Management team for this and collecting necessary information from customers.
- Assess and categorize leads from tradeshows and events by verifying details in our system to identify existing customers new contacts or potential opportunities. Ensure accurate handover to sales teams for follow-up.
- Login opportunities & quotes on the CRM system
- Monitoring shipments to customers when necessary and always ensuring a high level of customer service
- Review and control stock levels for key accounts ensuring sufficient inventory for contracts
- Produce reports for senior managers.
Does this sound like you
- Fluency in English is essential and German language is desirable
- Proven experience in a commercial sales support or analytical role.
- Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
- Excellent communication interpersonal and customer service skills (internal and external).
- Advanced Excel proficiency (e.g. pivot tables VLOOKUP formulas); Power BI or similar BI tools are highly desirable.
- Sound understanding of CRM and/or ERP systems and their functionalities.
- Confident in interpreting data and providing actionable insights to support commercial teams.
- Professional proactive and results-driven with strong business acumen.
- Able to work under pressure meet deadlines and adapt to an evolving business environment.
InterestedWe would love to hear from you.
Submit your CV by clicking apply.
If you have any further questions or would like to see the full job description please email us for an informal chat
Required Experience:
Senior IC
Employment Type
Full-Time
