Account Manager
Account Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About Us:
Paladin Drones is a fast-growing technology company revolutionizing the drone industry. Our autonomous drone solutions are designed for public safety security and emergency response teams helping them respond faster and smarter. We are passionate about innovation and making a real-world impact.
Were looking for a driven and customer-focused Account Manager to join our team in Charlotte this role youll be the key point of contact for our clients ensuring long-term partnerships client satisfaction and growth.
Key Responsibilities:
- Client Relationship Management: Build and maintain strong long-lasting relationships with new and existing clients.
- Customer Success Focus: Act as the primary liaison between clients and internal teams ensuring clients receive maximum value from our solutions.
- Sales & Revenue Growth: Identify opportunities to expand client accounts upsell services and drive revenue growth.
- Onboarding & Training: Support clients with onboarding and training ensuring smooth adoption of our technology.
- Strategic Planning: Collaborate with clients to understand their goals and develop tailored solutions to meet their needs.
- Data & Reporting: Track key account metrics and provide regular reports to clients and internal stakeholders.
- Cross-Functional Collaboration: Work closely with sales marketing product and support teams to ensure seamless client experiences.
Qualifications:
- Bachelors degree in business communications or a related field (or equivalent experience).
- 3 years of experience in account management customer success or sales preferably in tech SaaS or the drone industry.
- Strong relationship-building communication and problem-solving skills.
- Proven track record of meeting or exceeding targets and managing multiple client accounts.
- Familiarity with drone technology public safety or security solutions is a plus.
- Experience with CRM software (e.g. Salesforce HubSpot) is preferred.
Why Join Paladin Drones
- In addition to base salary Account Managers will receive OTE of $100 -$130k Equity packages and uncapped commissions.
- Be part of an innovative company shaping the future of drone technology
- Comprehensive health benefits
- Opportunity for growth and professional development
- Collaborative and dynamic work environment
Join us at Paladin Drones and be part of a team shaping the future of drone technology!
Paladin Drones is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Required Experience:
Senior IC
Employment Type
Full-Time
