Registered Nurse (RN) Clinical Case Manager
PRN/Days
Schedule:
Monday-Friday 7:30a-4:00p/8:00a-4:30p
Your experience matters
More about our team
Accountable for the execution adaptation and outcome of care management as prescribed in the initial Utilization Review Plan with regard to resources appropriateness of care and adherence to a designated Geometric Length of Stay (GLOS) for each patient.
Reports to: Director of Case Management
1. Departmental Leadership & Strategic Alignment Assists in developing departmental goals standards and objectives aligned with the organizations strategic plan and vision. Creates and fosters an environment that encourages professional growth. Integrates evidence-based practices into operations and clinical protocols.
2. Patient Care Coordination & Quality Oversight Assesses the quality of patient care delivered and coordinates services with patients staff physicians and other departments. Works with interdisciplinary teams to facilitate decision-making aligned with care plans and patient/family wishes. Coordinates care and services within the case-managed population.
3. Financial & Payer Management Understands payer issues and anticipates opportunities to reduce expenses and capture revenue from admission through discharge. Educates physicians and staff on Case Management standards and regulatory requirements (Joint Commission OSHA CMS HCFA AHCA). Mentors staff on Utilization Review (UR) standards and Length of Stay (LOS) topics.
4. Clinical Assessment & Care Planning Performs patient/family assessments on admission to identify individualized care management needs. Collaborates with nursing staff to plan strategies for care needs requiring nursing expertise. Coordinates care plans and services to integrate patients into the healthcare continuum. Develops reviews and revises care pathways for specific DRGs to meet regulatory requirements and reduce LOS and readmissions. Job Description Report REPORT GENERATED: JULY 8 2025 8:11 AM Ensures timely and accurate documentation of care plans and Case Management interventions. Advocates for patients and families throughout the care episode.
5. Interdisciplinary Collaboration Participates in Interdisciplinary Team Meetings. Maintains effective communication with all disciplines. Provides feedback to the healthcare team regarding patient progress and barriers to care. Coordinates changes to the care plan as needed.
6. Utilization Review & Documentation Performs admission and concurrent medical record reviews. Documents utilization review per departmental guidelines. Facilitates physician documentation to reflect patient condition comorbidities and procedures. Educates patients/families on third-party payer guidelines and discharge financial implications. Manages denial appeals and chart audit reviews.
7. Case Management Acts as gatekeeper for hospital admissions by initiating care in the ED. Encourages use of reimbursable diagnoses and interfaces with community agencies. Creates care plans for high-utilization patients and redirects to appropriate hospital services. Monitors and manages resource use to prevent extended LOS. Observes ED processes and ensures appropriate level-of-care placement. Uses EMR and MCG Criteria for utilization management and quality screening. Identifies and resolves delays in care and discharge planning. Consults with appropriate departments to expedite care. Applies conflict resolution skills to ensure timely issue resolution. Applies utilization acuity criteria and documents findings. Identifies at-risk populations and follows reporting procedures. Refers cases to Physician Advisor or secondary reviewer and follows up as needed. Discusses payer criteria with clinical staff. Manages discharge planning in coordination with Social Workers. Initiates referrals for home health hospice medical equipment and facility transfers.
How youll contribute
A Registered Nurse (RN) who excels in this role:
Why join us
We believe that investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:
More about Frye Regional Medical Center
Frye Regional Medical Center is a 355-bed hospital offering acute care hospital home to the Frye Regional Brain Center Heart Center Cancer Center Emergency Services General and Vascular Surgery Orthopedics Surgical Weight Loss Womens Birthing Center and Inpatient Rehabilitation that has been offering exceptional care to the Hickory NC community since 1911. We are proud to be recognized by U.S. News & World Report as a High Performing Hospital.
What were looking for
Applicants should have a current state RN license.
Bachelors degree preferred but not required
Additional requirements include:
Frye Regional Medical Center is an Equal Opportunity Employer. Frye Regional Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
Required Experience:
Manager
Lifepoint Health provides a diversified healthcare delivery network that includes community hospital campuses, rehabilitation and behavioral health hospitals, acute rehabilitation units, outpatient centers and post-acute care facilities across the United States.