Intelligence Operations Analyst

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As an Intelligence Operations Analyst your charter is to transform raw data into actionable insights that drive business growth and success. To do this you will create and maintain data processes and dashboards that effectively capture and organize relevant information ensuring data integrity and accessibility. Ultimately your expertise will drive operational efficiency and foster data driven decision making throughout the organization.

This position is an individual contributor role reporting to Director Growth Strategy & Operations.

Responsibility

• Develop and maintain key dashboards for business teams to understand performance and trends

• Implement optimizations to data models and dashboards in alignment with evolving business needs

• Work with the team to create data solutions that service the broader organization in a scalable fashion

• Collaborate cross-functionally to gather requirements align stakeholders and enable data-driven decision-making

• Provide enablement to customers of the teams data products to increase utilization and single source of truth alignment

• Interact with cross-functional partners and stakeholders and demonstrate abilities to effectively influence without authority

• Generate new ideas deliverables or ways of working that can bring benefits to multiple team members

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• 2 years of experience overall
• 2 years of experience in data management BI development or related roles
• 2 years of experience with Tableau and creation of complex dashboards
• BS/BA degree or equivalent in Computer Science Information Systems Data Management or a related field

Preferred

• Strong command of SQL with understanding of stored procedures tasks views joins CTEs etc.
• Experience with DTB and/or Python
• Knowledge of Saas business metrics across sales and ecommerce functions
• Knowledge of Salesforce Zuora Eloqua Iterable data systems
• Proven track-record in fast paced environments

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $94000.00 - $136600.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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